Garrett Dickerson
Monroe,NC
Summary
Dynamic sales professional with 6 years of experience, excelling in customer service and relationship building. Proven track record in enhancing inventory management and developing upselling strategies, resulting in increased sales. Adept at training teams and fostering a collaborative environment to drive performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate Manager
Mattress Warehouse
Pineville
03.2024 - 02.2026
- Trained sales team on product knowledge and customer engagement techniques.
- Enhanced inventory management processes to improve stock accuracy and availability.
- Developed strategies for upselling and cross-selling to increase overall sales.
- Fostered relationships with customers, ensuring satisfaction and repeat business.
- Mentored new associates, promoting a culture of teamwork and excellence.
- Organized product displays to attract potential buyers and increase sales conversions.
Sales Associate
Mattress Firm
Charlotte, NC
02.2021 - 01.2024
- Assisted customers in selecting appropriate mattresses based on individual needs and preferences.
- Maintained up-to-date knowledge of product features, benefits, and promotions to enhance customer experience.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient service delivery.
- Collaborated with team members to achieve monthly sales goals and improve store performance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Business Management
Central Piedmont Community College
Charlotte, NC04.2022
Skills
6 years sales experience
Customer Service expertise
Relationship builder
Timeline
Sales Associate Manager
Mattress Warehouse
03.2024 - 02.2026
Sales Associate
Mattress Firm
02.2021 - 01.2024
Associate of Arts - Business Management
Central Piedmont Community College