Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mathew Doebler

Ogden,UT

Summary

Detail-oriented quality engineer with extensive experience developing cases to validate quality, maintaining accurate documentation, and analyzing data. Possess exceptional written and verbal communication skills with a strong background in building interpersonal and collaborative relationships. Self-motivated and organized with expertise in analytical skills, problem resolution, and leadership.

Overview

19
19
years of professional experience

Work History

User Acceptance Consultant

NEW YORK LIFE
New York, New York
05.2024 - Current
  • Performing in an Agile environment utilizing Asana and Fusion 92 Core platform to validate test results
  • Ensure proper validation and quickly resolve defects
  • Coordinate with resources to ensure proper test coverage
  • Assist in troubleshooting of issues
  • Identify appropriate data for validation
  • Ensure accuracy of validation and test coverage
  • Tested, created, and tracked defects to resolution

Quality Engineer II

USANA HEALTH SCIENCES
Salt Lake City, Utah
10.2018 - 03.2024
  • Designed, developed, and maintained test cases on a per-sprint basis to validate the quality of assigned products and system areas
  • Executed Black/ Gray box testing against systems under test throughout the delivery lifecycle and provided quality feedback to the team at every step
  • Collaborated with team members to understand functional and non-functional requirements to complete risk/ impact analysis and identify the most critical testing activities
  • Validated retail website ensuring payments and orders populated database correctly using SQL queries
  • Ensured shipping rates and weights updated correctly on an annual basis utilizing SQL queries
  • Assembled cross-organizational team to identify gaps and duplicate coverage in regression
  • Engaged and led Scrum/Agile ceremonies daily to progress the work
  • Utilized Jira and Zephyr to create and track defects
  • Created Test Plans for team and department projects to ensure proper testing coverage
  • Reported testing results to stakeholders and VPs of Development
  • Mentored and trained QA and Developers in the department
  • Served as QA Release lead for deployments
  • Contributed to establishing new standards of testing for the department
  • Demonstrated and presented completed work to stakeholders and VP’s every sprint
  • Partnered with SDET to be able to run automation on my machine and report on it daily
  • Conducted regression and integration testing on a per sprint basis ensuring continued functionality of the site

QA Engineer

AXIS 41
Salt Lake City, Utah
07.2017 - 10.2018
  • Utilized Sitecore and AEM to author and validate websites
  • Created author documentation for site modules
  • Worked closely with developers to ensure proper validation and quickly resolve bugs
  • Participated in daily stand-up meetings to provide timely feedback on issues and find solutions
  • Collaborated with offshore resources to ensure timely completion of test validation
  • Utilized Jira to track tickets and create bugs to ensure quality of the product
  • Created test plans and test cases to ensure proper coverage of requirements and acceptance criteria
  • Documented results of validation and any issues found
  • Worked with business analysts to ensure that acceptance criteria correctly reflect requirements

QA Engineer

PROGREXION
Salt Lake City, Utah
06.2015 - 07.2017
  • Worked in an agile environment utilizing SQL to validate test results
  • Worked closely with developers to ensure proper validation and quickly resolve bugs
  • Participated in Bi-weekly production releases
  • Coordinated with offshore resources to ensure proper test coverage
  • Assisted in troubleshooting of issues
  • Coordinated release validation with offshore resources
  • Collaborated with offshore resources to ensure timely completion of test validation
  • Reviewed test cases for accurate coverage of acceptance criteria

User Acceptance Test Analyst

JP MORGAN CHASE
Salt Lake City, Utah
06.2008 - 06.2015
  • Developed test plans and test cases from business requirements documentation or defective information
  • Provided necessary documentation and assistance to assist with issue resolution
  • Calculated estimates of time required for testing functionality and executed testing within time frames allotted
  • Consulted with business partners regarding requirements and recommended the best way to conduct testing
  • Determined testing approach from Business Requirement Documents
  • Logged and cleared defects once they are remediated
  • Reconciled statement reports within paymentnet and backend credit card processors to ensure accuracy

Program Coordinator

JP MORGAN CHASE
Salt Lake City, Utah
09.2005 - 06.2008
  • Served as the primary customer contact for all account related issues, concerns, and escalations
  • Client base included Tyco, Comcast, Monsanto, and Sysco Foods
  • Maintained customer card programs including new card issues, import accounting codes and hierarchy issues
  • Educated and counseled customers on best practices for card program management
  • Provided application and customer support working directly with card program managers at each customer site
  • Coordinated customer issue resolution with multiple internal departments including Client Application Support, Relationship Managers, and Training
  • Served as a system expert for Paymentnet and Extract

Education

Bachelor of Arts - Psychology

Gonzaga University
Spokane, WA
05.1996

Skills

  • Jira
  • Waterfall
  • Test Case Creation
  • User Acceptance Testing
  • Business Requirements
  • Regression Testing
  • Bug Tracking
  • Integration Testing
  • Test Plans
  • Scrum
  • Agile
  • Test Execution
  • Communication
  • Collaboration
  • Software Quality Assurance
  • Software Testing
  • Manual Testing
  • Team Leadership
  • SQL
  • Asana

Websites

Timeline

User Acceptance Consultant

NEW YORK LIFE
05.2024 - Current

Quality Engineer II

USANA HEALTH SCIENCES
10.2018 - 03.2024

QA Engineer

AXIS 41
07.2017 - 10.2018

QA Engineer

PROGREXION
06.2015 - 07.2017

User Acceptance Test Analyst

JP MORGAN CHASE
06.2008 - 06.2015

Program Coordinator

JP MORGAN CHASE
09.2005 - 06.2008

Bachelor of Arts - Psychology

Gonzaga University

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Mathew Doebler