Mathew Doebler
Ogden,UT
Summary
Detail-oriented quality engineer with extensive experience developing cases to validate quality, maintaining accurate documentation, and analyzing data. Possess exceptional written and verbal communication skills with a strong background in building interpersonal and collaborative relationships. Self-motivated and organized with expertise in analytical skills, problem resolution, and leadership.
Overview
19
19
years of professional experience
Work History
User Acceptance Consultant
NEW YORK LIFE
05.2024 - Current
- Performing in an Agile environment utilizing Asana and Fusion 92 Core platform to validate test results
- Ensure proper validation and quickly resolve defects
- Coordinate with resources to ensure proper test coverage
- Assist in troubleshooting of issues
- Identify appropriate data for validation
- Ensure accuracy of validation and test coverage
- Tested, created, and tracked defects to resolution
Quality Engineer II
USANA HEALTH SCIENCES
10.2018 - 03.2024
- Designed, developed, and maintained test cases on a per-sprint basis to validate the quality of assigned products and system areas
- Executed Black/ Gray box testing against systems under test throughout the delivery lifecycle and provided quality feedback to the team at every step
- Collaborated with team members to understand functional and non-functional requirements to complete risk/ impact analysis and identify the most critical testing activities
- Validated retail website ensuring payments and orders populated database correctly using SQL queries
- Ensured shipping rates and weights updated correctly on an annual basis utilizing SQL queries
- Assembled cross-organizational team to identify gaps and duplicate coverage in regression
- Engaged and led Scrum/Agile ceremonies daily to progress the work
- Utilized Jira and Zephyr to create and track defects
- Created Test Plans for team and department projects to ensure proper testing coverage
- Reported testing results to stakeholders and VPs of Development
- Mentored and trained QA and Developers in the department
- Served as QA Release lead for deployments
- Contributed to establishing new standards of testing for the department
- Demonstrated and presented completed work to stakeholders and VP’s every sprint
- Partnered with SDET to be able to run automation on my machine and report on it daily
- Conducted regression and integration testing on a per sprint basis ensuring continued functionality of the site
QA Engineer
AXIS 41
07.2017 - 10.2018
- Utilized Sitecore and AEM to author and validate websites
- Created author documentation for site modules
- Worked closely with developers to ensure proper validation and quickly resolve bugs
- Participated in daily stand-up meetings to provide timely feedback on issues and find solutions
- Collaborated with offshore resources to ensure timely completion of test validation
- Utilized Jira to track tickets and create bugs to ensure quality of the product
- Created test plans and test cases to ensure proper coverage of requirements and acceptance criteria
- Documented results of validation and any issues found
- Worked with business analysts to ensure that acceptance criteria correctly reflect requirements
QA Engineer
PROGREXION
06.2015 - 07.2017
- Worked in an agile environment utilizing SQL to validate test results
- Worked closely with developers to ensure proper validation and quickly resolve bugs
- Participated in Bi-weekly production releases
- Coordinated with offshore resources to ensure proper test coverage
- Assisted in troubleshooting of issues
- Coordinated release validation with offshore resources
- Collaborated with offshore resources to ensure timely completion of test validation
- Reviewed test cases for accurate coverage of acceptance criteria
User Acceptance Test Analyst
JP MORGAN CHASE
06.2008 - 06.2015
- Developed test plans and test cases from business requirements documentation or defective information
- Provided necessary documentation and assistance to assist with issue resolution
- Calculated estimates of time required for testing functionality and executed testing within time frames allotted
- Consulted with business partners regarding requirements and recommended the best way to conduct testing
- Determined testing approach from Business Requirement Documents
- Logged and cleared defects once they are remediated
- Reconciled statement reports within paymentnet and backend credit card processors to ensure accuracy
Program Coordinator
JP MORGAN CHASE
09.2005 - 06.2008
- Served as the primary customer contact for all account related issues, concerns, and escalations
- Client base included Tyco, Comcast, Monsanto, and Sysco Foods
- Maintained customer card programs including new card issues, import accounting codes and hierarchy issues
- Educated and counseled customers on best practices for card program management
- Provided application and customer support working directly with card program managers at each customer site
- Coordinated customer issue resolution with multiple internal departments including Client Application Support, Relationship Managers, and Training
- Served as a system expert for Paymentnet and Extract
Education
Bachelor of Arts - Psychology
Gonzaga University
Spokane, WA05.1996
Skills
- Jira
- Waterfall
- Test Case Creation
- User Acceptance Testing
- Business Requirements
- Regression Testing
- Bug Tracking
- Integration Testing
- Test Plans
- Scrum
- Agile
- Test Execution
- Communication
- Collaboration
- Software Quality Assurance
- Software Testing
- Manual Testing
- Team Leadership
- SQL
- Asana
Websites
Timeline
User Acceptance Consultant
NEW YORK LIFE
05.2024 - Current
Quality Engineer II
USANA HEALTH SCIENCES
10.2018 - 03.2024
QA Engineer
AXIS 41
07.2017 - 10.2018
QA Engineer
PROGREXION
06.2015 - 07.2017
User Acceptance Test Analyst
JP MORGAN CHASE
06.2008 - 06.2015
Program Coordinator
JP MORGAN CHASE
09.2005 - 06.2008
Bachelor of Arts - Psychology
Gonzaga University
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