Mathew Frazier
Ada
Summary
Dedicated professional with a strong background in customer service and sanitation, demonstrated during roles at Ada High School and Community Markets. Excelled in enhancing cleanliness and customer satisfaction, leveraging skills in cleaning, sanitizing, and cash handling. Proven ability to work independently, showcasing responsibility and a commitment to excellence, significantly improving workplace efficiency and client loyalty.
Dependable and diligent with positive attitude and strong work ethic. Knowledge of safety protocols and cleaning procedures, coupled with skills in maintaining clean and orderly facilities. Committed to creating safe and welcoming environment for all.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
2
2
years of professional experience
Work History
Custodian
Ada High School
05.2024 - 08.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Cashier
Community Markets
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cook's Assistant
John and Toni’s
03.2022 - 09.2022
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
Education
No Degree - Music Education
Bowling Green State University
Bowling Green, OH05-2028
High School Diploma -
Ada Exempted Village Schools
Ada, OH05-2024
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Food preparation
- Safe food handling
- Sweeping and mopping
- Food storage
Timeline
Custodian
Ada High School
05.2024 - 08.2024
Cashier
Community Markets
10.2023 - 05.2024
Cook's Assistant
John and Toni’s
03.2022 - 09.2022
No Degree - Music Education
Bowling Green State University
High School Diploma -
Ada Exempted Village Schools
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