Mathew Linthicum
Live Oak
Summary
Analytical professional in the insurance investigation field known for high productivity and efficient task completion. Skilled in claim evaluation, fraud detection, and regulatory compliance, ensuring thorough and accurate case handling. Excel in communication, problem-solving, and decision-making, leveraging these soft skills to navigate complex cases effectively and deliver optimal outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Commercial litigation adjuster
Progressive
Cleveland
10.2022 - 03.2025
- Evaluated claims to determine coverage and liability for various incidents.
- Collaborated with legal teams to prepare for hearings and settlements.
- Investigated claims by gathering evidence and interviewing involved parties.
- Analyzed complex case files to identify potential issues and resolutions.
- Communicated with policyholders to explain processes and gather required information.
- Negotiated settlements directly with claimants to resolve disputes efficiently.
- Documented findings in detailed reports for internal review and legal purposes.
- Monitored developments during trial proceedings in order to ensure that client interests are protected at all times.
- Developed strategies for defending clients against lawsuits alleging negligence or breach of contract.
- Negotiated settlements with attorneys representing claimants in order to reach a fair resolution of the claim.
- Maintained detailed documentation of all activities related to assigned cases including correspondence, research notes, investigative reports and settlement agreements.
Claims Adjuster
GEICO
Lakeland
11.2014 - 09.2022
- I started with GEICO as an entry level claims adjuster.
- I moved to the liability disputes and personal injury protection.
- I then moved to a special fraud investigation team.
- About the middle of the third year, I moved to bodily/uninsured motorist team.
- My fourth year with GEICO I worked the litigation team.
- This consisted of severe injury, and the claims files that were in litigation.
- I then moved to the auto damage side of the claims.
- I have been an auto damage adjuster for 11 months.
- Collaborated with legal teams to resolve complex claims issues.
- Communicated with claimants to gather necessary information and documentation.
- Evaluated insurance claims to determine coverage and liability.
- Reviewed and analyzed policy documents for accurate claim processing.
- Documented claim investigations and maintained detailed case files.
- Provided training and mentorship to new claims adjusters and staff.
Education
Florida Southern
Lakeland12.2014
Georgia Southwestern
AmericusSkills
- Auto insurance policies
- Laws
- Expectations in Florida
- Legal collaboration
- Case analysis
- Evidence gathering
- Claims evaluation
- Risk assessment
- Settlement negotiation
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Empathy and tact
- Empathy and patience
Hobbies and Interests
Spending time with family
References
- Barry Stemle, Progressive, Lakeland, FL, 863-712-2564
- Kristina Anderson, Progressive, Tampa, FL, 813-468-1018
- Bill McIntyre, The General, 716-512-8216
Timeline
Commercial litigation adjuster
Progressive
10.2022 - 03.2025
Claims Adjuster
GEICO
11.2014 - 09.2022
Florida Southern
Georgia Southwestern
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