Summary
Overview
Work History
Education
Skills
Timeline
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Mathew Marrero

Bristol,CT

Summary

Dynamic delivery driver with a proven track record at Grubhub, excelling in customer service and teamwork. Demonstrated ability to navigate efficiently and manage multiple deliveries, ensuring timely service. Skilled in problem-solving and maintaining high standards, contributing to enhanced customer satisfaction and operational efficiency. Valid driver's license and a positive attitude drive success.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Grubhub
04.2022 - Current
  • Delivered orders efficiently, ensuring timely arrival to customers.
  • Navigated routes using GPS technology to optimize delivery times.
  • Communicated effectively with customers regarding order status and delivery details.
  • Managed multiple deliveries simultaneously while maintaining high service standards.
  • Assisted in resolving customer inquiries and issues promptly.

Delivery Driver

Uber Eats
04.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sandwich Artist

Jersey Mike's Subs
08.2024 - 01.2025
  • Prepared sandwiches with precision and attention to customer preferences.
  • Prepared high-quality sandwiches according to customer specifications.
  • Maintained cleanliness and organization of workstations consistently.
  • Assisted in training new team members on operational procedures.
  • Provided exceptional customer service, addressing inquiries promptly.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.

Machine Assembly

Trumpf Inc
07.2022 - 02.2023
  • Utilized problem-solving skills to identify potential obstacles during machine assembly, implementing corrective actions for long-term success.

Senior Technician

Valvoline Instant Oil
11.2021 - 07.2022
  • Conducted comprehensive vehicle inspections to ensure optimal performance and safety standards.
  • Diagnosed and resolved mechanical issues, enhancing customer satisfaction and service efficiency.
  • Collaborated with team members to streamline workflows and improve service turnaround times.
  • Mentored junior technicians, fostering skill development and promoting a culture of safety.
  • Assisted in training new staff on equipment usage and safety protocols, ensuring compliance with company standards.
  • Analyzed service trends to identify areas for operational improvement and enhance overall productivity.
  • Maintained accurate records of services performed, ensuring transparency and consistency in operations.
  • Monitored and enforced safety measures to mitigate hazards.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.

Register and Stocking

Oreilly Auto Parts
11.2021 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Technician

Valvoline Instant Oil
11.2019 - 10.2021
  • Performed routine oil changes and fluid checks to ensure vehicle performance.
  • Assisted technicians in diagnosing vehicle issues and recommending appropriate services.
  • Maintained cleanliness and organization of service area to promote safety standards.
  • Utilized diagnostic tools to evaluate engine performance and identify potential problems.
  • Educated customers on routine maintenance schedules for optimal vehicle care.
  • Collaborated with team members to streamline service processes and reduce wait times.

Senior Technician

Valvoline Instant Oil
05.2021 - 09.2021
  • Participated in training programs for new team members, sharing expertise in machine assembly techniques and best practices.
  • Contributed to the successful completion of complex aircraft assembly projects by demonstrating exceptional attention to detail, problem-solving skills, and team collaboration.
  • Improved safety standards by inspecting machinery, tools, and workspaces for potential hazards.
  • Oversaw machine operation and assembly personnel for compliance and adequacy.

Carbide Grinding

D&D CARBIDE GRINGDING BERLIN CT
11.2016 - 05.2019
  • Provided input on budget planning for future investments in tool grinding technology and equipment upgrades.
  • Expanded skillset by learning additional metalworking techniques such as grinding, cutting, and finishing processes when required on projects.
  • Improved production efficiency by setting up and operating various machine tools for precision turning, milling, and grinding.
  • Facilitated smooth installation processes by prepping surfaces for welding, grinding edges, and drilling holes as needed according to project specifications.

Education

High School Diploma -

Plainville High
Plainville, CT

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Sandwich Artist

Jersey Mike's Subs
08.2024 - 01.2025

Machine Assembly

Trumpf Inc
07.2022 - 02.2023

Delivery Driver

Grubhub
04.2022 - Current

Delivery Driver

Uber Eats
04.2022 - Current

Senior Technician

Valvoline Instant Oil
11.2021 - 07.2022

Register and Stocking

Oreilly Auto Parts
11.2021 - 06.2022

Senior Technician

Valvoline Instant Oil
05.2021 - 09.2021

Technician

Valvoline Instant Oil
11.2019 - 10.2021

Carbide Grinding

D&D CARBIDE GRINGDING BERLIN CT
11.2016 - 05.2019

High School Diploma -

Plainville High