Mathew Marrero
Bristol,CT
Summary
Dynamic delivery driver with a proven track record at Grubhub, excelling in customer service and teamwork. Demonstrated ability to navigate efficiently and manage multiple deliveries, ensuring timely service. Skilled in problem-solving and maintaining high standards, contributing to enhanced customer satisfaction and operational efficiency. Valid driver's license and a positive attitude drive success.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Grubhub
04.2022 - Current
- Delivered orders efficiently, ensuring timely arrival to customers.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with customers regarding order status and delivery details.
- Managed multiple deliveries simultaneously while maintaining high service standards.
- Assisted in resolving customer inquiries and issues promptly.
Delivery Driver
Uber Eats
04.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sandwich Artist
Jersey Mike's Subs
08.2024 - 01.2025
- Prepared sandwiches with precision and attention to customer preferences.
- Prepared high-quality sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations consistently.
- Assisted in training new team members on operational procedures.
- Provided exceptional customer service, addressing inquiries promptly.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Machine Assembly
Trumpf Inc
07.2022 - 02.2023
- Utilized problem-solving skills to identify potential obstacles during machine assembly, implementing corrective actions for long-term success.
Senior Technician
Valvoline Instant Oil
11.2021 - 07.2022
- Conducted comprehensive vehicle inspections to ensure optimal performance and safety standards.
- Diagnosed and resolved mechanical issues, enhancing customer satisfaction and service efficiency.
- Collaborated with team members to streamline workflows and improve service turnaround times.
- Mentored junior technicians, fostering skill development and promoting a culture of safety.
- Assisted in training new staff on equipment usage and safety protocols, ensuring compliance with company standards.
- Analyzed service trends to identify areas for operational improvement and enhance overall productivity.
- Maintained accurate records of services performed, ensuring transparency and consistency in operations.
- Monitored and enforced safety measures to mitigate hazards.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Register and Stocking
Oreilly Auto Parts
11.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Technician
Valvoline Instant Oil
11.2019 - 10.2021
- Performed routine oil changes and fluid checks to ensure vehicle performance.
- Assisted technicians in diagnosing vehicle issues and recommending appropriate services.
- Maintained cleanliness and organization of service area to promote safety standards.
- Utilized diagnostic tools to evaluate engine performance and identify potential problems.
- Educated customers on routine maintenance schedules for optimal vehicle care.
- Collaborated with team members to streamline service processes and reduce wait times.
Senior Technician
Valvoline Instant Oil
05.2021 - 09.2021
- Participated in training programs for new team members, sharing expertise in machine assembly techniques and best practices.
- Contributed to the successful completion of complex aircraft assembly projects by demonstrating exceptional attention to detail, problem-solving skills, and team collaboration.
- Improved safety standards by inspecting machinery, tools, and workspaces for potential hazards.
- Oversaw machine operation and assembly personnel for compliance and adequacy.
Carbide Grinding
D&D CARBIDE GRINGDING BERLIN CT
11.2016 - 05.2019
- Provided input on budget planning for future investments in tool grinding technology and equipment upgrades.
- Expanded skillset by learning additional metalworking techniques such as grinding, cutting, and finishing processes when required on projects.
- Improved production efficiency by setting up and operating various machine tools for precision turning, milling, and grinding.
- Facilitated smooth installation processes by prepping surfaces for welding, grinding edges, and drilling holes as needed according to project specifications.
Education
High School Diploma -
Plainville High
Plainville, CTSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Sandwich Artist
Jersey Mike's Subs
08.2024 - 01.2025
Machine Assembly
Trumpf Inc
07.2022 - 02.2023
Delivery Driver
Grubhub
04.2022 - Current
Delivery Driver
Uber Eats
04.2022 - Current
Senior Technician
Valvoline Instant Oil
11.2021 - 07.2022
Register and Stocking
Oreilly Auto Parts
11.2021 - 06.2022
Senior Technician
Valvoline Instant Oil
05.2021 - 09.2021
Technician
Valvoline Instant Oil
11.2019 - 10.2021
Carbide Grinding
D&D CARBIDE GRINGDING BERLIN CT
11.2016 - 05.2019
High School Diploma -
Plainville High