Versatile program manager with 11+ years of Operations experience Seeking a challenging role in IT and informatics to utilize my leadership abilities and my anticipated bachelor’s degree in cybersecurity.
Overview
13
13
years of professional experience
Work History
Program Manager
Covanta
12.2020 - 11.2022
Managed the Non-Hazardous Profiled Waste program at Covanta Indianapolis facility
Oversaw waste receiving and processing to ensure compliance with local, federal regulations and facility standards
Coordinated with various internal and external parties to supervise unloading dock operations and waste pit operations
Administered paperwork and procedures related to the program
Facilitate efficient customer visits, audits, and resolution of discrepancies (hazardous waste and non-conforming bulky items)
Troubleshooting Experience in multiple areas basic networking, mechanical and semi-automated machinery.
Quality Control Specialist
Covanta
11.2016 - 12.2020
Monitor non-hazardous waste fuel at the Indianapolis Waste to Energy plant
Ensure compliance with regulations and procedures for the profiled waste program
Document and resolve discrepancies by communicating with relevant parties.
Specialist 68X Behavioral Health Specialist
W Healthcare, Army National Guard
03.2010 - 03.2018
Deliver emergency medical treatment to battlefield casualties
Assist with inpatient and outpatient care and treatment
Instruct fellow soldiers on combat lifesaving and first responder techniques
Manage medical personnel readiness, supply inventory, and equipment.
Utility Operator
Covanta
03.2011 - 11.2016
Operation of various equipment, and monitoring of vehicle activity during deliveries
Enforcement of safety procedures and Environmental policies
Groundskeeping and cleaning.
Education
Bachelor of Science - Cybersecurity.
Purdue Global
Indianapolis, IN
10.2023
Skills
Leadership
Communication
Troubleshooting
Training and assessment
Process flow implementation and management
Customer service
Attention to detail
Project Management
Time Management
Conflict Resolution
Google Career Certification (In Progress)
Technical Support Fundamentals
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
System Administration and IT Infrastructure Services
IT Security: Defense Against the Digital Dark Arts