Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Mathew Thomas

Grand Island,FL

Summary

Dedicated customer service professional with one year of experience delivering friendly and efficient service while fostering a positive team environment. Known for reliability and trustworthiness, with a flexible schedule accommodating various shifts. Possesses strong emotional control and logical problem-solving skills for effectively handling challenging situations. Committed to continuous learning and excellence in service delivery, consistently striving to provide premier customer experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Publix
08.2024 - 11.2025
  • As a customer service representative at Publix, my duties included handling customers, such as redirecting them towards the correct isles, handling registers, diffusing situations, and providing excellent customer service.
  • At Publix, I was additionally taught to clean, as well as being given the opportunity to broadening my skills with other departments such as the produce, baking, and grocery departments.
  • Since my time working, Publix has taught me proper skills such as management skills, how to provide proper customer service, and strong verbal communication skills.

Education

General Studies -

Homeschool
Eustis, FL
04-2024

Skills

  • Customer service
  • Communication skills
  • Ability to follow instructions
  • Animal feeding
  • Compassion & Empathy
  • Organizational Skills
  • Time management
  • Honest and dependable
  • Attention to detail
  • Ability to lift 50 pounds
  • Animal grooming

Interests

  • Animal Care
  • Running
  • Watching Movies and TV Shows

Timeline

Customer Service Representative

Publix
08.2024 - 11.2025

General Studies -

Homeschool
Mathew Thomas