Mathew Thompson
Washougal,WA
Summary
Experienced veteran support advocate skilled in guiding clients through application processes, ensuring accurate submissions and satisfaction. Housekeeping professional focused on maintaining cleanliness and compliance with health and safety regulations while collaborating effectively with teams. Results-driven leader committed to enhancing operational effectiveness and achieving team objectives.
Overview
17
17
years of professional experience
Work History
Veterans administration hospital housekeeping
Veterans Assistance
Vancouver, Washington
10.2022 - Current
- Maintained cleanliness in assigned areas using proper cleaning supplies and equipment.
- Emptied wastebaskets and transported trash to designated disposal areas to uphold sanitation.
- Collected trash bags, broke down boxes, and sorted recyclables for proper disposal and recycling.
- Performed daily operations to maintain workflow efficiency. with accuracy and efficiency.
- Collaborated with team members to achieve project objectives and meet deadlines.
Clark County Veterans assistance fund
Veterans Assistance
Vancouver, Washington
08.2018 - 07.2021
- Guided veterans through application processes for benefits and services, ensuring accurate and timely submissions.
- Engaged with customers and employees to clarify procedures and provide essential information.
- Responded to customer inquiries, delivering clear information on procedures and policies.
Johnstone supply janitor
Johnstone
Walla Walla, Washington
04.2013 - 08.2014
- Reduced cleaning time significantly while maintaining company quality standards.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Ensured compliance with health and safety regulations.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
US Naval Officer
US Navy
11.2009 - 11.2013
- Supervised daily operations of the assigned vessel and its crew.
- Provided guidance and leadership to junior officers in a highly stressful environment.
- Led training exercises to enhance team readiness and operational effectiveness.
- Facilitated communication between units to ensure mission alignment and support.
Education
Bachelor of Arts - Social Sciences
Washington State University
Pullman, WA06-2016
Skills
- Workflow management
- Sanitation standards
- Safety regulations adherence
- Workflow management
- Team coordination
- Service excellence
- Service excellence
Timeline
Veterans administration hospital housekeeping
Veterans Assistance
10.2022 - Current
Clark County Veterans assistance fund
Veterans Assistance
08.2018 - 07.2021
Johnstone supply janitor
Johnstone
04.2013 - 08.2014
US Naval Officer
US Navy
11.2009 - 11.2013
Bachelor of Arts - Social Sciences
Washington State University