Detail-oriented professional with experience in security dispatch and monitoring. Known for strong teamwork and customer service, successfully coordinating with emergency agencies to address incidents and enhance guest experiences.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Security Dispatcher
MGM Resorts
Las Vegas, Nevada
11.2024 - Current
Dispatched Security Officers to service calls, first aid assistance, and lost property inquiries, contributing to guest satisfaction and safety.
coordinated with proper agency such as Las Vegas Metropolitan Police Department, Emergency Medical Services or Clark County Fire Department in response to timely emergencies
Documented hotel incidents in date log entries, ensuring accurate records for effective reporting and incident management.
Security Officer
MGM Resorts
Las Vegas, Nevada
09.2023 - 11.2024
Monitor Casino Slot Zone to deter unwanted personnel and enforce Nevada Laws for minors in accordance with Nevada Gaming Control Board
Enforced access control measures per established procedures and policies to maintain security integrity
Conducted regular security patrols of facility grounds, parking lots, and perimeter areas to ensure safety for guests and employees
Assisted casino team members with cage documentation and escorted casino chips and currency in compliance with Nevada Gaming Control Board regulations
Unarmed Security Guard
Best
Las Vegas, Nevada
05.2023 - 07.2023
Screen approximately 9000 Attendees through a walk-through metal detector or handheld metal detector (HHMD) in a timely manner
Monitored back of house areas and loading dock spaces, deterring unauthorized personnel to maintain safety for employees
Directed guests to guest services stations, enhancing overall guest satisfaction