Summary
Work History
Education
Skills
Professional Qualities
Timeline
Generic

Heaven Paris Mckey

Houston,TX

Summary

Security professional with extensive experience in surveillance, incident documentation, and security dispatch. Committed to maintaining public safety through strong situational awareness and sound judgment. Seeking a role as a Security Officer where contributions can enhance a secure environment.

Work History

Security Dispatcher

Marksman Security
Houston, TX
  • Dispatch officers and coordinate responses based on urgency and operational needs.
  • Prioritized and responded to security calls and requests for assistance to ensure timely intervention.
  • Collected and communicated critical information regarding incidents, locations, and safety concerns to facilitate effective responses.
  • Monitor and report suspicious activity, emergencies, and security concerns.
  • Communicate professionally with officers, supervisors, and other personnel.
  • Maintained comprehensive dispatch logs, incident records, and activity reports to support operational oversight and accountability.
  • Handled high-pressure situations with composure and made sound decisions during high-pressure situations.

Associate

Home Depot
  • Assisted customers by delivering professional service to enhance satisfaction.
  • Collaborated with team members to achieve daily operational goals effectively.
  • Maintained safe and organized work areas to support efficient operations.

Server / Waitress / Bottle Service

Columbia, SC
  • Delivered professional customer service in fast-paced environments.
  • Managed multiple customer needs while maintaining composure and professionalism.
  • Handled cash and electronic payments accurately.
  • Communicated effectively with customers, coworkers, and management.

Hostess / Waitress

Room Service Bistro
  • Welcomed and assisted guests, ensuring positive dining experiences.
  • Managed reservations and guest wait times, optimizing seating arrangements.
  • Coordinated with staff to streamline daily operations and enhance service flow.

Warehouse Worker

  • Assisted with packing, loading, and inventory organization.
  • Followed workplace safety procedures and productivity standards.
  • Collaborated with team members to achieve project goals.

Education

Criminal Justice -

Allen University
Columbia, SC
06-2023

High School Diploma -

Hastings High School
06-2023

Skills

  • Surveillance monitoring
  • Dispatch communications
  • Emergency Response
  • Crisis Management
  • Incident documentation
  • Situational awareness
  • Access control
  • Public Safety
  • Conflict resolution
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Teamwork problem-solving
  • Verbal communication

Professional Qualities

  • Observant: Strong awareness of surroundings and ability to recognize unusual activity.
  • Composed: Remains focused and professional during stressful situations.
  • Communicative: Effectively communicates with security personnel, supervisors, customers, and the public.
  • Dependable: Consistently follows procedures and takes safety responsibilities seriously.
  • Career-Focused: Building a foundation in Criminal Justice with long-term goals in law enforcement and investigations.

Timeline

Warehouse Worker

Hostess / Waitress

Room Service Bistro

Server / Waitress / Bottle Service

Associate

Home Depot

Security Dispatcher

Marksman Security

Criminal Justice -

Allen University

High School Diploma -

Hastings High School

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Heaven Paris Mckey