MATHEW D. DURAN

• Greeted guests upon arrival, offering assistance with luggage and transportation.
• Maintained an organized system for tracking lost and found items.
• Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
• Developed strong relationships with external vendors to provide exceptional service experiences for guests.
• Managed multiple tasks simultaneously while ensuring quality service delivery.

• Greeted guests upon arrival, offering assistance with luggage and transportation.
• Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
• Prepared daily reports detailing guest arrivals and departures, room occupancy rates, VIP bookings.
• Resolved customer complaints in a professional manner while upholding company policies.
• Developed strong relationships with external vendors to provide exceptional service experiences for guests.

• Made sure all customers were satisfied with the service and food.
• Wiped and cleaned off any dirty tables before a customer sits.
• Ran food to customers and made sure everything was to their liking.
• Stocked up on supplies for the restaurant.
• For instance, i would stock up on pita bread, sodas, beers, etc.

• Prepared dishes with chef; Made sure all ingredients for dressing/plating the dishes were available during the services; Helped other stations with their work.

• Removed dirty glassware, silverware, and plates after use by guests; Collected dirty dishes to the dishwashing station.
• Made sure all water glasses and wine glasses were spotless clean for the restaurant to serve; Maintained stations to be sanitary for food preparation; Rolled up hand towels and have enough for the customers during restaurant hours.

* Made sure all parking spaces were empty and closed off during my shift.

* Did my walk around every hour or two to ensure nothing gets damaged or stolen.

* Communicated with other parking attendants to ensure everything is going smoothly or if help is needed.