Mathias Perez-Burbano
Trenton
Summary
Skilled Retail Associate with background in customer service, inventory management, and sales. Exemplary abilities include listening to customers' needs and recommending suitable products accordingly. Have consistently maintained positive customer relations and contributed to boosting store reputation through high-quality service.
Overview
1
1
year of professional experience
Work History
Retail Associate
PUMA
Jackson
09.2025 - 01.2026
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Ensured store appearance and organized merchandise displays to create inviting shopping environment.
- Processed sales transactions using point-of-sale systems.
- Collaborated with team members to restock inventory efficiently.
- Handled customer returns and exchanges professionally.
- Informed customers about promotions and loyalty programs to drive engagement and sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Catering Server
Bookman's BBQ
Toms River
06.2025 - 09.2025
- Served food and beverages to guests at catered functions.
- Configured dining areas for events and gatherings to create inviting atmospheres.
- Assisted in coordinating event logistics with kitchen staff.
- Maintained cleanliness and organization of service areas.
- Collaborated with team members to ensure smooth service flow.
- Executed post-event clean-up, ensuring all dishes and utensils were thoroughly sanitized and organized.
- Set up tables with appropriate linens and silverware prior to each event.
- Coordinated with co-workers to facilitate seamless event operations.
Education
High School Diploma -
Steinert High School
Hamilton Square, NJ06-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Cash register operation
- Time management
- Patience and empathy
Languages
Spanish
Native/ Bilingual
Timeline
Retail Associate
PUMA
09.2025 - 01.2026
Catering Server
Bookman's BBQ
06.2025 - 09.2025
High School Diploma -
Steinert High School