Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mathias Quilon

New York,New York

Summary

Motivated and hardworking student (3.82 GPA) with a demonstrated ability to handle a heavy workload in an advanced academic setting. Adaptable professional with expertise in personnel development, team collaboration, troubleshooting and diagnosis.

Overview

4
4
years of professional experience

Work History

IT Support Specialist

Elissa Gropen MD
Riverside, California
06.2021 - 06.2024
  • Diagnosed and resolved hardware, software, and network issues for desktop computers and printers
  • Assisted in setting up and configuring software applications and troubleshooting user-related issues
  • Supported the maintenance and backup of patient data to ensure data integrity and compliance with HIPAA regulations

Help Desk Technician

Redlands Country Club
Redlands, California
08.2020 - 06.2021
  • Greeted members and guests warmly, assisted with inquiries, reservations, and provided information about club amenities and activities.
  • Managed reservations for dining, events, and recreational activities, ensuring accuracy and timely communication with members.
  • Supported event planning and execution, including setup, coordination with vendors, and member communication.

Education

BM - Music Technology

New York University
New York, New York

High School Diploma -

Redlands High School
Redlands, California
06.2022

Skills

  • Issue Resolution
  • Incident Management
  • Troubleshooting and diagnosis
  • Customer Service
  • Multi-tasking
  • Adaptability
  • Team Collaboration

Accomplishments

  • NYU Steinhardt Dean's List

Timeline

IT Support Specialist

Elissa Gropen MD
06.2021 - 06.2024

Help Desk Technician

Redlands Country Club
08.2020 - 06.2021

BM - Music Technology

New York University

High School Diploma -

Redlands High School

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Mathias Quilon