MATHIEU AWITY-FELICES
San Jose,CA
Summary
Dedicated employee with history of meeting company goals utilizing consistent and organized practices. Aviation Maintenance student focused on professional and accurate tasks. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Warehouse Stocker
Costco
San Jose, CA
03.2022 - Current
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
Valet Attendant
Towne Park
San Jose, CA
03.2022 - Current
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Removed trash and waste from lots to maximize space availability for valet parking.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
Valet Attendant
Acqualina Resort
Miami, FL
08.2020 - Current
- Work with team to facilitate retrieval of over 200 luxury vehicles carefully and accommodate guests' needs.
- Answer guests' questions regarding local attractions, hotel amenities and other available services
- Performed effective valet process to document each vehicle’s parking location.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
Server Assistant
Four Seasons Surfside
Miami, FL
06.2021 - 12.2021
- Provide attentive and enthusiastic service to customers, take orders and promptly address any questions
- Inform guests about specials and highlight choices that cater to guests’ palette
- Maintain cleanliness around work area and ensure service items are in stock.
- Managed restaurant area to create unique environment for over 300 reservations during peak seasons.
Spa Attendant
Acqualina Resort
Miami, FL
06.2020 - 01.2021
- Maintain cleanliness in Spa to ensure pleasant experiences for guests
- Manage Spa inventory by keeping record and supplying materials used by clients
- Assist guests by providing 5-star anticipatory service and engaging interactions.
- Recommended and sold spa packages based on client's preferences and needs.
In Room Dining
The Confidante Hyatt
Miami Beach, FL
06.2018 - 03.2020
- Established first-rate customer service to all guests and members.
- Deliver room service with prompt, friendly, and engaging methods.
- Remain updated on all changes and maintain knowledge on new items to upsell.
- Gather guest information to provide amenities.
- Connect with all departments in hotel to insure efficiency with requests.
In Room Dining
Blue Duck Tavern, Park Hyatt
Washington, D.C
11.2017 - 05.2018
- Provide 5-star luxury “restaurant to room” service to hotel guests and members
- Efficiently and carefully maintain stock of all items needed for daily service
- Maintain minibar stock in all rooms and accurately bill guests
- Ensure orders are charged and posted promptly to rooms
- Assist in the delivery of amenities for special guests and Hyatt members.
Sales Associate
Designer Shoe Warehouse
Washington, DC
09.2017 - 11.2017
- Assist customers with their style needs by interacting about store merchandise
- Keep areas well stocked and organized throughout the day; prep store in the evening for the next day.
- Helped customers locate products and checked store system for merchandise at other sites.
Office Assistant
Church of the Little Flower
Coral Gables, FL
07.2015 - 08.2017
- Perform series of administrative tasks in main office of Church such as (but not limited to): booking events and functions, answering telephone, and filing documents
- Greet all church patrons professionally and deliver excellent customer service to visitors and vendors.
Education
Aviation Maintenance Technician
Aviation Institute of Maintenance - Fremont
Fremont, CA10.2023
Biology
University of The District of Columbia
Washington, DCAlonzo And Tracy Mourning High School
Miami, FLBiology
Florida International University
Miami, FL2019
Skills
- Inventory and supply
- Guest service
- Excellent Communication
- Knowledge of aircraft hardware and materials and processes
- Efficient and Detail-Oriented
- Merchandising and Display
- Computer Proficiency and Microsoft Office
- POS Software
- Maintaining logs
Timeline
Warehouse Stocker
Costco
03.2022 - Current
Valet Attendant
Towne Park
03.2022 - Current
Server Assistant
Four Seasons Surfside
06.2021 - 12.2021
Valet Attendant
Acqualina Resort
08.2020 - Current
Spa Attendant
Acqualina Resort
06.2020 - 01.2021
In Room Dining
The Confidante Hyatt
06.2018 - 03.2020
In Room Dining
Blue Duck Tavern, Park Hyatt
11.2017 - 05.2018
Sales Associate
Designer Shoe Warehouse
09.2017 - 11.2017
Office Assistant
Church of the Little Flower
07.2015 - 08.2017
Aviation Maintenance Technician
Aviation Institute of Maintenance - Fremont
Biology
University of The District of Columbia
Alonzo And Tracy Mourning High School
Biology
Florida International University
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