Mathilde Mcguigan
Grangeville,ID
Summary
Adept at bakery operations and client care, I use my food management and compassion skills to enhance service standards and general efficiency. My experience in management and empathy improved customer satisfaction and created a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Havenwood Home Care
Grangeville, ID
12.2022 - 06.2024
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Bakery Department Manager
Cloninger's Marketplace
Grangeville, ID
06.2021 - 08.2022
- Trained bakery staff on proper handling of food products, safety protocols, and customer service techniques.
- Monitored inventory levels of ingredients, equipment, and supplies to maintain adequate stock while minimizing waste.
- Developed and implemented strategies to improve customer service standards, ensure efficient operations, and maximize profits.
- Monitored quality control standards for all baked goods produced by the department.
- Supervised daily production activities including baking, icing, decorating cakes, cookies.
- Ordered necessary ingredients from suppliers based on upcoming orders or projected demand.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
Overnight Stocker and Receiver
Rosauers Supermarket
Moscow, ID
12.2020 - 03.2021
- Received and counted stock items, and recorded data manually or using computer.
- Verified merchandise receipts by comparing items and quantities unloaded with bills of lading, invoices, orders, or other records.
- Checked in merchandise, compared identifying information against receiving documents for accuracy.
- Assisted customers in locating products throughout the store and warehouse while providing customer service skills at all times.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Operated forklift and pallet jack to transport heavy loads.
Education
GED -
Nezperce High School
Nezperce, ID11-2020
Skills
- Food management experience
- Well-versed in inventory management
- Icing techniques
- Proficient in cake decorating
- Order management
- Bakery operations
- Mobility assistance
- Client transportation
- Behavioral management
- Adaptability and flexibility
- Compassion and empathy
- Ordering assistance
- Unloading trucks
- Warehouse safety
- Pallet jack operation
- Inventory counts
- Shipping and receiving
- Stockroom organization
Certification
Caregiver Certification
Affiliations
- Artistic
- Avid Reader
- Cooking Enthusiast
Timeline
Caregiver
Havenwood Home Care
12.2022 - 06.2024
Bakery Department Manager
Cloninger's Marketplace
06.2021 - 08.2022
Overnight Stocker and Receiver
Rosauers Supermarket
12.2020 - 03.2021
Caregiver Certification
GED -
Nezperce High School
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