Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mathupayas Lorchananan

San Carlos,CA

Summary

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

6
6
years of professional experience

Work History

Server Supervisor

Sweet maple
Palo Alto
01.2024 - Current
  • Coordinated with staff members to ensure smooth operations during peak hours.
  • Trained new servers on proper food handling techniques.
  • Assisted in resolving customer complaints promptly and professionally.
  • Provided guidance and direction to employees throughout their shift.
  • Scheduled server shifts based on projected business levels.
  • Ordered supplies necessary for efficient operation of the restaurant.

Server

Taishoken Ramen
San Mateo, CA
09.2022 - Current
  • Greeted guests and provided menus.
  • Greeted guests upon arrival and provided them with menus.
  • Provided customers with accurate wait times and monitored waiting list.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Server

Farm house thai kitchen , Son and Garden
Menlo Park
09.2020 - 01.2022
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Informed customers of daily specials and signature menu items.

Server

My thai cusine
South Lake Tahoe, CA
06.2018 - 02.2020
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Bachelor of Liberal Arts - Tourism And Travel Management

St John's University
Thailand
03-2012

Skills

  • Food Safety
  • Staff Motivation
  • Menu presentation
  • Guest service
  • Customer Service
  • Team Management
  • Point of Sale POS Software

Timeline

Server Supervisor

Sweet maple
01.2024 - Current

Server

Taishoken Ramen
09.2022 - Current

Server

Farm house thai kitchen , Son and Garden
09.2020 - 01.2022

Server

My thai cusine
06.2018 - 02.2020

Bachelor of Liberal Arts - Tourism And Travel Management

St John's University
Mathupayas Lorchananan
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