Mathupayas Lorchananan
San Carlos,CA
Summary
Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
6
6
years of professional experience
Work History
Server Supervisor
Sweet maple
Palo Alto
01.2024 - Current
- Coordinated with staff members to ensure smooth operations during peak hours.
- Trained new servers on proper food handling techniques.
- Assisted in resolving customer complaints promptly and professionally.
- Provided guidance and direction to employees throughout their shift.
- Scheduled server shifts based on projected business levels.
- Ordered supplies necessary for efficient operation of the restaurant.
Server
Taishoken Ramen
San Mateo, CA
09.2022 - Current
- Greeted guests and provided menus.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Greeted customers, answered questions and recommended specials to increase profits.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Server
Farm house thai kitchen , Son and Garden
Menlo Park
09.2020 - 01.2022
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Informed customers of daily specials and signature menu items.
Server
My thai cusine
South Lake Tahoe, CA
06.2018 - 02.2020
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Bachelor of Liberal Arts - Tourism And Travel Management
St John's University
Thailand03-2012
Skills
- Food Safety
- Staff Motivation
- Menu presentation
- Guest service
- Customer Service
- Team Management
- Point of Sale POS Software
Timeline
Server Supervisor
Sweet maple
01.2024 - Current
Server
Taishoken Ramen
09.2022 - Current
Server
Farm house thai kitchen , Son and Garden
09.2020 - 01.2022
Server
My thai cusine
06.2018 - 02.2020
Bachelor of Liberal Arts - Tourism And Travel Management
St John's University
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