MATIAS ALEJANDRO FRANCO
Imperial
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Steve Madden
07.2016 - 03.2024
- Led team by example to maintain focus on performance and achieving targets
- Set clear expectations for team performance, conducting periodic evaluations and implementing corrective actions
- Supervised inventory control measures, collaborating with purchasing personnel to verify cost-effective replenishment
- Oversaw employee recruiting, onboarding and training on store procedures
- Maintained high store standards in merchandising, security and visual presentation
- Balanced tills at end of shifts and made daily bank deposits
- Coordinated employee schedules for optimum performance and shift coverage
- Hired trained, and supervised employees while promoting positive work environment
- Handled customer complaints professionally and resolved issues promptly
- Held employees accountable to company policies, procedures and service standards
Back Stock Associate
All Saints
11.2017 - 10.2018
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Created and enforced detailed organization processes to increase quality and service standards.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Visual Merchandiser
Forever
02.2015 - 07.2017
- Led consistent visual merchandising operations by developing and implementing consistent standards
- Created and maintained inspiring presentations with proactive adjustments to visual sets and expert solutions to merchandising issues
- Elevated visual presentations across lines by incorporating new trends and techniques
- Collaborated with store managers to develop effective merchandising strategies
- Developed seasonal promotions and window displays to attract customers during peak shopping periods
- Researched industry trends to stay current on emerging styles, colors, and themes in retail design
Education
High School Diploma -
San Jacinto High School
San Jacinto, CA06-2010
Skills
- Positive attentive
- Logical
- Creative
- Store Merchandising
- Team Development
- Store operations oversight
- Customer Service Management
- Talent Recruitment
- Inventory Management
- Promotional planning
- Personnel development
Certification
Talent Acquisition (HRCI)- Human Resource Certification Institute
Learning and Development (HRCI)-Human Resource Certification Institute
Compensation and Benefits (HRCI) -Human Resource Certification Institute
The Payroll Professional (ADP) - Automatic Data Processing Inc.
Total Rewards & the Role of Compensation & Benefits (ADP) - Automatic Data Processing Inc.
The Payroll Cycle (ADP) - Automatic Data Processing Inc.
Getting Started with U.S. Payroll Fundamentals (ADP) - Automatic Data Processing Inc.
Timeline
Back Stock Associate
All Saints
11.2017 - 10.2018
Store Manager
Steve Madden
07.2016 - 03.2024
Visual Merchandiser
Forever
02.2015 - 07.2017
Talent Acquisition (HRCI)- Human Resource Certification Institute
Learning and Development (HRCI)-Human Resource Certification Institute
Compensation and Benefits (HRCI) -Human Resource Certification Institute
The Payroll Professional (ADP) - Automatic Data Processing Inc.
Total Rewards & the Role of Compensation & Benefits (ADP) - Automatic Data Processing Inc.
The Payroll Cycle (ADP) - Automatic Data Processing Inc.
Getting Started with U.S. Payroll Fundamentals (ADP) - Automatic Data Processing Inc.
High School Diploma -
San Jacinto High School
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