Matias Ghazi
Woburn,MA
Summary
To be part of a company that cares, that strives to be better, not just for its shareholders, but for future generations. I wish to develop my skills and push myself in a creative, open, and vocal environment with similar passions, values, and ideas. I want to innovate and challenge what is considered the status quo. I strive to push these boundaries within myself, the people around me, and the company I work for in order to create real change.
Overview
7
7
years of professional experience
Work History
Regional Development Manager
HealthCare Service Group
08.2023 - Current
- Oversaw over 250 accounts in the Northeast and more recently have expanded my territory into NY, NJ and MD
- Recruiting for our in house - Manager in Training - program, ensuring quality candidate flow to my District Managers
- In person certification of our front end managers, ensuring customer satisfaction and knowledge checks of our systems, policies, resources within buildings and ability to communicate and teach future managers
- Coordinated events & workshops aimed at improving management skills, system implementation, & continued collaboration between teams across different departments
- Consulted with Operational Directors regarding staff recruitment needs, training progression & planning initiatives
- Kept highly organized data spreadsheets of our Training Managers (TCAMs) & our Managers in Training and their progression (MITs)
- Lead in the expansion of our training programs, include more diverse training as well as test run new curriculum in my areas.
Desk Supervisor
Rock Spot Climbing
06.2020 - 06.2023
- Completed end-of-day reporting and balanced registers for financial accuracy
- Wrote and maintained incident reports and activity logs
- In charge of opening and closing our new Malden location
- Communicated safety protocol with customers.
Server
Archer Hotel
03.2017 - 11.2020
- At this upscale hotel, I provided exceptional service for high-volume, high-profile business events, demonstrating the following skills: Team player worked closely with kitchen and other waitstaff to ensure customers received high-quality service
- Ability to multi-task effectively in a fast-paced environment and work resiliently under pressure
- Adhered to and complied with all health and safety rules, regulations, and procedures
- Participated in ongoing training to enhance job skills, knowledge, communication, client relations, and retention.
Education
Master of Business Administration - Finance
UMASS Lowell
05.2023
Skills
- Exceptional student & natural leader
- Thrives in a competitive environment
- Flexible, will complete tasks with high communication, precision, and speed
- HR policies and procedures
- Talent Acquisition
- Microsoft Office
- Leadership training
- Change Management
- Analytical problem solving
- Safety & Security Procedures
- Quality & Regulatory Assurance
Outdoor Activism
Help support local organizations (RCA, WMCC) when it comes to cleaning, creating, & renovating existing trails and support structures to enable higher levels of access across all communities.
Languages
Spanish
Native or Bilingual
Timeline
Regional Development Manager
HealthCare Service Group
08.2023 - Current
Desk Supervisor
Rock Spot Climbing
06.2020 - 06.2023
Server
Archer Hotel
03.2017 - 11.2020
Master of Business Administration - Finance
UMASS Lowell
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