Matias Reyes Jr
Gaylord,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level managerial position at the Gaylord Menards. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Delivery Driver/ Dispatcher
Sommer Logistics
Gaylord, MI
09.2024 - Current
- Operated delivery vehicles safely while following all traffic regulations and company policies.
- Maintained accurate records of deliveries, including tracking numbers and customer signatures.
- Communicated effectively with customers to resolve issues and ensure satisfaction with delivery service.
- Delivered packages efficiently, ensuring timely arrival and adherence to delivery schedules.
- Conducted routine vehicle inspections to ensure safety and compliance with maintenance standards.
- Trained new drivers on best practices for package handling and route optimization strategies.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Server /Cashier
The Rusty Pelican
Gaylord, MI
09.2021 - 09.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Shuffle Driver
Bay Harbor Yacht Club
Petoskey
05.2021 - 09.2024
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Operated various vehicles for member transportation within yacht club premises.
- Ensured timely and safe delivery of club members and their guests to designated locations.
Service Technician
Countywide Powersports
Hillman, MI
08.2021 - 06.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Delivery Driver
Fed Ex Ground
Gaylord, MI
10.2011 - 04.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
High School Diploma -
Montabella Junior/Senior High School
Blanchard, MI05.1998
Skills
- Order Management
- Safe Food Handling
- Food Running
- Food Delivery
- Wine Service
- Problem Solving
- Organizational Skills
- Multitasking Abilities
Timeline
Delivery Driver/ Dispatcher
Sommer Logistics
09.2024 - Current
Server /Cashier
The Rusty Pelican
09.2021 - 09.2024
Service Technician
Countywide Powersports
08.2021 - 06.2022
Shuffle Driver
Bay Harbor Yacht Club
05.2021 - 09.2024
Delivery Driver
Fed Ex Ground
10.2011 - 04.2020
High School Diploma -
Montabella Junior/Senior High School