Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Matias Rivera

Mount Kisco

Summary

Dedicated service associate with a proven track record at Northern Westchester Hospital, excelling in patient care and equipment management. Known for exceptional customer support and effective complaint handling, I leverage my patience and quality assurance skills to enhance service delivery and ensure a positive experience for all.

Overview

7
7
years of professional experience

Work History

Service Associate

Northern Westchester Hospital
10.2018 - Current
  • Performs timely, courteous, and competent transportation of patients to ancillary departments
  • Assists with patient care including; lifting/turning patients and the orientation of the patient to the room controls, preparing the room for new admits and transporting patient belongings
  • Monitors equipment inventory, provides preventative maintenance, and completes work order forms for broken equipment (excludes biomedical equipment)
  • Recognizes malfunctions of all equipment and performs basic troubleshooting repairs

Cashier

DeCiccos Family Market
05.2018 - 09.2018
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean and organized checkout area.
  • Assisted in inventory management by restocking shelves and monitoring product availability.

Education

Associate of Science -

Eastwick College
Ramsey, NJ

High School Diploma -

Fox Lane High School
Mount Kisco, NY
06-2018

Skills

  • Customer support
  • Patience and tolerance
  • Complaint handling
  • Quality assurance

Languages

Spanish

Timeline

Service Associate

Northern Westchester Hospital
10.2018 - Current

Cashier

DeCiccos Family Market
05.2018 - 09.2018

Associate of Science -

Eastwick College

High School Diploma -

Fox Lane High School

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