Matias Barrantes
Portland,OR
Summary
Computer Science student with relevant experience in multiple coding languages. Experience as a level one technician and System Security Analyst roles
Overview
5
5
years of professional experience
Work History
Information Systems Technician (security Analyst)
US Navy
08.2022 - Current
- Installed, configured, and maintained computer hardware and software systems.
- Monitored security access logs and analyzed system events for suspicious activity.
- Identified potential security risks, vulnerabilities and threats to the organization's systems and networks.
- Implemented network security measures such as firewalls, intrusion detection systems, antivirus software.
- Conducted vulnerability scans of corporate networks to identify weaknesses in the system.
- Performed periodic audits of user accounts to ensure compliance with established policies and procedures.
Call Center Representative
dealers greatest assets
Bonita Springs, FL
10.2021 - 04.2022
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Maintained strong call control and quickly worked through scripts to address problems.
- Updated customer accounts, addresses and contact information within call management databases.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Office Administrator
Tour of the glades
Everglades City, FL
08.2019 - 06.2020
- Processed financial documents, contracts, expense reports and invoices.
- Created memos, letters and other documents, fostering internal and external communication.
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Coordinated onsite training events with outside vendors and online webinars.
- Recruited and trained new employees to meet job requirements.
Education
Bachelor of Science - Computer Science
Portland State University
Portland, OR08.2025
Military Information Systems Technology
US Navy Information Systems IT A/C School
Pensacola, FL05.2023
technical skills
- Clearance: Active TS//SCI
- Languages: Python, C#, HTML, CSS
- Relevant classes:
Timeline
Information Systems Technician (security Analyst)
US Navy
08.2022 - Current
Call Center Representative
dealers greatest assets
10.2021 - 04.2022
Office Administrator
Tour of the glades
08.2019 - 06.2020
Bachelor of Science - Computer Science
Portland State University
Military Information Systems Technology
US Navy Information Systems IT A/C School