Matilda Benavidez
San Antonio
Summary
Results-driven office assistant with a proven track record in delivering exceptional administrative support and seamless office coordination. Strong organizational skills and the ability to manage schedules and maintain records with precision. Recognized for outstanding customer service and data entry capabilities, contributing to efficient operations. Valuable experience in both legal and medical environments enhances adaptability and understanding of diverse professional settings.
Overview
2026
2026
years of professional experience
Work History
Legal Assistant
Law Office of Thomas Crane
2025 - Current
- Prepare legal documents and case files.
- Managed scheduling of court dates, meetings, and client consultations.
- Drafted correspondence and communicated with clients regarding case updates.
- Reviewed and summarized legal documentation for attorney review.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Maintained organized filing systems for easy access to case information.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Office Assistant IV
Bexar County Public Defender’s Office
2022 - 2023
- Support system for 3 Public Defender Attorneys, more if needed
- Maintain daily court schedule, calendar, attorney hours into county database
- Open, close and maintain all case files with up-to-date information
- Maintain stats, developed complex reports
- Open and distribute mail, email clients and attorneys
- Update clients with case information, such as court hearings
- Assist the public and other county employees with department services
- File, fax, copy, data entry, multi-line phones
- Volunteered as advocate for the United Way Organization
- Quarterly arrange and prepare closed files for storage
- Work on special projects independently
- Help attorney’s complete subpoenas and attach affidavits and file with court clerk
Transcriber IV/Office Assistant III
Bexar County Medical Examiner’s Office
2016 - 2023
- Support system for 3 Medical Examiners and when needed Deputy Chief and Chief Medical Examiner
- Transcribe forensic data from Dictaphone tapes, generated during autopsies by Medical Examiners
- Prepare documents including autopsy protocols, manuscripts and correspondence utilizing a personal computer and/or typewriter
- Type letters, memos and court documents
- Develop and maintain physical and system files
- Perform quality assurance on new and completed transcribed cases and legal documents, up to 25 or more a day
- Scan completed cases into electronic Kovis system
- Maintain stats and developed reports
- Multi-line phones, route calls to appropriate departments
- Maintain schedule such as routine appointments, court appearances and travel arrangements for Medical Examiners
- Respond to general questions and complaints adhering to company policies
- Cashier duties, receiving payments, issue receipts, keeping track of all cash and credit transactions, assisting with weekly budge preparation and other accounting functions into electronic Inovah system
- File, copy, fax, scan, email and utilize USPS online postage
- Daily communication with several agencies such as all Funeral Homes located in and out of Bexar County, SAPD, Bexar County Sheriff's etc
Administrative Assistant/Legal Assistant
Law Office K.T Whitehead
2014 - 2016
- Estate, Probate and Guardianship office assistant
- Performed various legal secretarial tasks
- Draft pretrial documents such as motions, subpoenas and case pleadings
- Schedule court hearings and communicate with court personnel daily
- Data entry, open and close all legal files
- File, copy, fax, scan, E-file, email
- Customer service, answering multi-phone lines
- Prepare purchase orders, verify invoices
- Accounts receivable/payable
- Order office supplies
- Utilize USPS and Time Matters system
- Notary
Unit Secretary/Patient Care Associate/Telemetry Tech
Methodist Hospital
2007 - 2014
- Patient Care Tech: Assist Registered Nurses with daily care routine of multiple patients
- Unit floor secretary: Prepared new patient charts, gathered all documents from the time of admission, responsible for interpreting multiple doctor’s orders and enter hospital database, responsible for ordering all labs, X-rays, scheduling surgeries and discharging multiple patients, responsible for chart being in order from admission to discharge, worked with charge nurse ensuring patients charts were accurate and completed
- Cardiac Monitor Tech: Interpret patients EKG waveforms, interpret and recognize irregular heart rhythms and notify doctors and nurses of cardiac changes
- Answer multi-line phone, data entry, file, fax, email
- When required, worked on various floors to cover hospital needs
- Request patient information
Education
Associate degree - Medical Assisting, fundamentals of Office Administration and basic Accounting
Hallmark University
San Antonio College
Skills
- Transcription
- 10-Key
- Microsoft Office
- Microsoft Outlook
- File organization
- Dedicated team player
- Administrative support
- Time management
- Data entry
- Customer service
- Mail handling
- Appointment scheduling
- Clerical support
- Calendar management
- Record preparation
- Medical terminology
- AR/AP (intermediate level)
- Fast learner
Timeline
Legal Assistant
Law Office of Thomas Crane
2025 - Current
Office Assistant IV
Bexar County Public Defender’s Office
2022 - 2023
Transcriber IV/Office Assistant III
Bexar County Medical Examiner’s Office
2016 - 2023
Administrative Assistant/Legal Assistant
Law Office K.T Whitehead
2014 - 2016
Unit Secretary/Patient Care Associate/Telemetry Tech
Methodist Hospital
2007 - 2014
Associate degree - Medical Assisting, fundamentals of Office Administration and basic Accounting
Hallmark University
San Antonio College
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