Matilda Frimpong
East Hartford
Summary
A compassionate and empathetic individual with strong critical thinking skills, proficient at monitoring, examining, and resolving issues. Possesses excellent interpersonal skills, is highly organized, proactive, and punctual, with a team-oriented mindset.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Health Aide
Always Best Care Senior Services
01.2024 - 08.2025
- Helped clients stay happy and healthy by providing mental and emotional support
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care
- Maintained a clean and safe environment for the client
Home Health Aide
The HomeAides
12.2021 - 05.2022
- Maintained accurate records of client care, progress, and any concerns
- Provided emotional support and companionship to clients
- Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting
Customer Care Agent
Airtel/ Ghana
06.2012 - 05.2018
- Company Overview: Telecommunication company
- Assessed customer needs and upsold products and services to maximize sales
- Fielded customer complaints and queries, fast-tracking them for problem resolution
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
- Telecommunication company
Education
Bachelor of Science - Nursing (Accelerated)
Quinnipiac University
Hamden, CT08.2025
Bachelor of Science - Biochemistry
Kwame Nkrumah University Of Science And Technology
06.2009
Skills
- Critical thinking
- Clinical Judgement
- Patient assessment
- Excellent communication
- Strong problem-solving skill
- Empathy and Compassion
Certification
Basic Life Support (CPR and AED), 06/01/24, 06/01/26
Hobbies and Interests
- Mentoring Students
- Engaging in stress-reduction activities like meditation
- Staying updated on healthcare innovations
Dean's List Honor
I earned a place on the Dean's list for Fall 2024 due to my distinguished academic performance.
Timeline
Home Health Aide
Always Best Care Senior Services
01.2024 - 08.2025
Home Health Aide
The HomeAides
12.2021 - 05.2022
Customer Care Agent
Airtel/ Ghana
06.2012 - 05.2018
Bachelor of Science - Biochemistry
Kwame Nkrumah University Of Science And Technology
Bachelor of Science - Nursing (Accelerated)
Quinnipiac University
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