Overview
Work History
Education
Skills
Timeline

Matilda Lor

Brooklyn Park,MN

Overview

6
6
years of professional experience

Work History

General Merchandise Expert & Fulfillment Expert

Target
09.2024 - Current
  • Assisted in unloading trucks, backroom organization, and sales floor restocking
  • Accurately picked, packed, and processed online orders to ensure timely delivery or store pickup for guests.
  • Supported multiple departments, including General Merchandise, Fulfillment, and Presentation.
  • Assisted with setting and maintaining sales floor presentations, planograms, and seasonal transitions.

Personal Care Assistant

Hmong Home Healthcare
12.2022 - 07.2024
  • Administered medications to clients according to prescribed schedules, ensuring accuracy and compliance with healthcare protocols
  • Managed personal hygiene routines for multiple clients daily, maintaining high standards of cleanliness and infection control
  • Maintained open lines of communication to address concerns, provide updates, and ensure continuity of care

Backroom Associate

Burlington
10.2022 - 12.2022
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained store appearance by stocking shelves, organizing displays, and keeping fitting rooms neat.
  • Tagged, priced, and prepared items for the sales floor according to company guidelines.

Cashier

China Hope
07.2021 - 07.2022
  • Trained and mentored new cashiers on effective customer service techniques, cash handling procedures, and product knowledge
  • Assisted with inventory management tasks, including restocking supplies and performing end-of-day cash reconciliation procedures
  • Efficiently and accurately processed customer transactions using POS system

Cashier

Caribou Coffee
09.2020 - 04.2021
  • Operated the cash register, processed customer transactions, and provided friendly, efficient service.
  • Assisted with drink preparation by learning barista skills beyond assigned duties.
  • Maintained cleanliness by restocking supplies, cleaning restrooms, and managing closing tasks.
  • Monitored stock levels for bakery items and other products to ensure availability.


Server

Elior North America
01.2020 - 04.2020
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cleaned and maintained kitchen and dining areas, including washing dishes, vacuuming, wiping tables, and taking out trash.
  • Independently managed service in an assigned dining room, performing both serving and cleaning duties.

Education

Bachelor of Computer Science Transfer Degree Program -

North Hennepin Community College, Minneapolis, MN
05.2025
Year of Graduation: May 2025

Skills

  • Workplace Safety Procedures
  • Customer Service Excellence
  • Attention to Detail
  • Planogram Setup & Visual Merchandising
  • Inventory Stocking & Merchandising
  • Order Fulfillment & Processing
  • Time Management & Multitasking

Timeline

General Merchandise Expert & Fulfillment Expert - Target
09.2024 - Current
Personal Care Assistant - Hmong Home Healthcare
12.2022 - 07.2024
Backroom Associate - Burlington
10.2022 - 12.2022
Cashier - China Hope
07.2021 - 07.2022
Cashier - Caribou Coffee
09.2020 - 04.2021
Server - Elior North America
01.2020 - 04.2020
North Hennepin Community College - Bachelor of Computer Science Transfer Degree Program,

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Matilda Lor