Matilda Lor
Brooklyn Park,MN
Overview
6
6
years of professional experience
Work History
General Merchandise Expert & Fulfillment Expert
Target
09.2024 - Current
- Assisted in unloading trucks, backroom organization, and sales floor restocking
- Accurately picked, packed, and processed online orders to ensure timely delivery or store pickup for guests.
- Supported multiple departments, including General Merchandise, Fulfillment, and Presentation.
- Assisted with setting and maintaining sales floor presentations, planograms, and seasonal transitions.
Personal Care Assistant
Hmong Home Healthcare
12.2022 - 07.2024
- Administered medications to clients according to prescribed schedules, ensuring accuracy and compliance with healthcare protocols
- Managed personal hygiene routines for multiple clients daily, maintaining high standards of cleanliness and infection control
- Maintained open lines of communication to address concerns, provide updates, and ensure continuity of care
Backroom Associate
Burlington
10.2022 - 12.2022
- Received incoming merchandise and stored in correct stock locations.
- Maintained store appearance by stocking shelves, organizing displays, and keeping fitting rooms neat.
- Tagged, priced, and prepared items for the sales floor according to company guidelines.
Cashier
China Hope
07.2021 - 07.2022
- Trained and mentored new cashiers on effective customer service techniques, cash handling procedures, and product knowledge
- Assisted with inventory management tasks, including restocking supplies and performing end-of-day cash reconciliation procedures
- Efficiently and accurately processed customer transactions using POS system
Cashier
Caribou Coffee
09.2020 - 04.2021
- Operated the cash register, processed customer transactions, and provided friendly, efficient service.
- Assisted with drink preparation by learning barista skills beyond assigned duties.
- Maintained cleanliness by restocking supplies, cleaning restrooms, and managing closing tasks.
- Monitored stock levels for bakery items and other products to ensure availability.
Server
Elior North America
01.2020 - 04.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cleaned and maintained kitchen and dining areas, including washing dishes, vacuuming, wiping tables, and taking out trash.
- Independently managed service in an assigned dining room, performing both serving and cleaning duties.
Education
Bachelor of Computer Science Transfer Degree Program -
05.2025
Year of Graduation: May 2025
Skills
- Workplace Safety Procedures
- Customer Service Excellence
- Attention to Detail
- Planogram Setup & Visual Merchandising
- Inventory Stocking & Merchandising
- Order Fulfillment & Processing
- Time Management & Multitasking
Timeline
General Merchandise Expert & Fulfillment Expert - Target
09.2024 - Current
Personal Care Assistant - Hmong Home Healthcare
12.2022 - 07.2024
Backroom Associate - Burlington
10.2022 - 12.2022
Cashier - China Hope
07.2021 - 07.2022
Cashier - Caribou Coffee
09.2020 - 04.2021
Server - Elior North America
01.2020 - 04.2020
North Hennepin Community College - Bachelor of Computer Science Transfer Degree Program,