Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Matilda Marinello

Summary

Dynamic manager with a proven track record at Smash Up Burgers, excelling in customer service and team leadership. Enhanced operational efficiency and food quality through effective decision-making and collaboration. Recognized for maintaining high standards during peak hours, ensuring exceptional dining experiences and fostering positive customer feedback.

Overview

3
3
years of professional experience

Work History

Manager

Smash Up Burgers
06.2025 - Current
  • Collaborated with kitchen staff to maintain high standards of food quality and presentation.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Prep Cook

Smash Up Burgers
08.2022 - Current
  • Operated kitchen equipment such as mixers, ovens, and slicers with attention to proper usage protocols.
  • Collaborated with team members to streamline service flow during peak hours for optimal efficiency.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.

Front of House Employee

Leo Annapolis
02.2024 - 12.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.

Education

Criminology And Criminal Justice And French

University of Maryland, College Park
College Park, MD
05-2027

Anne Arundel Community College
Arnold, MD

High School Diploma -

Broadneck High School
Annapolis, MD
06-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Manager

Smash Up Burgers
06.2025 - Current

Front of House Employee

Leo Annapolis
02.2024 - 12.2024

Prep Cook

Smash Up Burgers
08.2022 - Current

Criminology And Criminal Justice And French

University of Maryland, College Park

Anne Arundel Community College

High School Diploma -

Broadneck High School

Similar Profiles

CREATE PROFILE
Matilda Marinello