Matilda Ward
Springfield
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Fazoli's Restaurant
Springfield, MO
02.2026 - Current
- Delivered exceptional customer service
- Managed food orders efficiently, ensuring timely delivery to tables.
- Maintained cleanliness and organization of dining area, supporting health and safety standards.
- Collaborated with kitchen staff to communicate special requests and dietary needs effectively.
- Trained new servers on menu knowledge and service protocols, fostering team efficiency.
- Worked on good communication and worked with money
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Babysitter
Family Members
Springfield, MO
03.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Cleaned dishes and cleaned up the house
- Helped with schoolwork
Education
High School Diploma -
Central High School
Springfield, MOSkills
- Reliable commitment to tasks
- Effective customer engagement
- Cash management
- Guest engagement
- Food safety management
- Menu familiarity
- Efficient food delivery
- Table bussing
- Suggestive selling
- Dining area maintenance
Certification
Food certification
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Server
Fazoli's Restaurant
02.2026 - Current
Babysitter
Family Members
03.2023 - Current
High School Diploma -
Central High School