Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Matilda Acaster

Tempe,AZ

Overview

6
6
years of professional experience

Work History

Front Desk Manager

Sunchain Tanning
Phoenix, AZ
04.2023 - Current
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
  • Generated reports detailing daily actions, guest numbers, and accounting expenses.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Pharmacy Technician

Transition Pharmacy
Philadelphia, PA
06.2021 - 03.2023
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services while following HIPPA regulations.

Server

Bocelli Ristorante
Gwynedd Valley, PA
02.2018 - 05.2021
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Served food and beverages to patrons and confirmed complete orders.

Education

Bachelor of Arts - Fashion

Arizona State University
Tempe, AZ
05-2024

Skills

  • Customer Service
  • Quality Assurance
  • Policy Enforcement
  • Team Building and Supervision
  • Payment Processing
  • Time Management

Affiliations

  • Alpha Chi Omega Sorority member
  • Advocates against domestic violence with Alpha Chi Omega and other Greek affiliates
  • Fight against world hunger club member

Timeline

Front Desk Manager

Sunchain Tanning
04.2023 - Current

Pharmacy Technician

Transition Pharmacy
06.2021 - 03.2023

Server

Bocelli Ristorante
02.2018 - 05.2021

Bachelor of Arts - Fashion

Arizona State University

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Matilda Acaster