Matilde Tinoco Oros

As a Customer Service Representative, I was responsible for maintaining a clean and organized workspace, assisting customers, and handling financial transactions. My duties included:

- Ensuring the store/office was clean, organized, and presentable for customers.

- Greeting and assisting clients with their inquiries and transactions.

- Processing money transfers, check cashing, and bill payments efficiently.

- Handling cash, providing change, and balancing the register at the end of shifts.

- Providing excellent customer service by addressing concerns and ensuring a smooth transaction process.