Matisse Hodson
Summary
Experienced with engaging customers and providing top-notch service in fast-paced environments. Utilizes exceptional communication and interpersonal skills to create positive experiences. Track record of teamwork and adaptability to meet needs of both customers and colleagues.
Overview
8
8
years of professional experience
Work History
FOH Staff Member
Lefty's Chicago Pizzeria
05.2018 - 08.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Restaurant Office Assistant
Lefty's Chicago Pizzeria
05.2016 - 08.2024
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day. Also making sure that all employees tips and checks were in proper order.
Education
Associate of Arts - Anthropology
University of California, Berkeley
Berkeley, CA05-2026
Associate of Arts For Transfer - Anthropology
Southwestern College
Chula Vista, CA05-2024
Skills
- Phone Etiquette
- Salesmanship
- Payment Processing
- Attention to Detail
- Multitasking
- Excellent Communication
- Adaptability and Flexibility
- Organizational Skills
Timeline
FOH Staff Member
Lefty's Chicago Pizzeria
05.2018 - 08.2024
Restaurant Office Assistant
Lefty's Chicago Pizzeria
05.2016 - 08.2024
Associate of Arts - Anthropology
University of California, Berkeley
Associate of Arts For Transfer - Anthropology
Southwestern College
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