Mativa Save
Anchorage,AK
Summary
Dynamic manager with proven expertise in team leadership and quality assurance initiatives. Skilled in staff training, budget management, and operational efficiency, driving continuous improvement and enhancing resident satisfaction.
Dedicated manager recognized for enhancing service quality and operational efficiency in care environments. Strong expertise in staff training, time management, and relationship building, committed to driving continuous improvement and achieving optimal resident outcomes.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Manager
Turnagain Assisted Living
Anchorage, AK
01.2025 - Current
- Directed daily operations to enhance resident satisfaction and ensure compliance with regulatory standards.
- Implemented training programs for staff to improve service quality and operational efficiency.
- Managed budgets and resources, optimizing expenditures while maintaining high care standards.
- Developed and evaluated care plans in collaboration with healthcare professionals to address residents' needs.
- Led quality assurance initiatives, resulting in improved performance metrics and resident outcomes.
- Fostered a positive work environment through effective communication and team-building activities.
- Managed and motivated employees to be productive and engaged in work.
- Analyzed feedback from residents and families to drive continuous improvement in services offered.
- Coordinated interdisciplinary team meetings to align on goals and enhance collaborative care delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Caregiver
Turnagain Assisted Living
Anchorage, AK
03.2020 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident living areas and common spaces.
- Supported therapeutic activities to enhance residents' physical and emotional well-being.
- Collaborated with team members to develop personalized care plans for residents.
- Documented resident progress in care logs, maintaining accuracy in records management.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
High School Diploma -
Tafuna High School
American Samoa06-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Complex Problem-solving
- Relationship building
- Documentation and reporting
- Staff development
- Shift scheduling
- Schedule preparation
Timeline
Manager
Turnagain Assisted Living
01.2025 - Current
Caregiver
Turnagain Assisted Living
03.2020 - Current
High School Diploma -
Tafuna High School