St Jude's Children Hospital
Matosha Gresham
Bachelor Of Science In Healthcare Administration
Conyers,GA
Summary
Healthcare professional with more than 15+ years of experience in clinical, billing and coding, and administrative practices. Dedicated to providing a proactive approach to ensuring exceptional patient care in a fast-paced environment.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Atlanta Obstetrics & Gynecology Associates
Atlanta, Georgia
01.2012 - 09.2023
- Managed and coordinated surgery schedules and in-office appointments for two midwives and two nurse practitioners;
- Conducted Uro-Dynamic studies;
- assisted providers in in-office procedures, including colposcopies, vulvar biopsies, IUDs and Nexplanon insertions as well as routine prenatal and gynecological exams; and
- Improved patine outcomes by educating them about procedures, medication, and treatment plans as well as clarifying provider instructions,
Medical Assistant/Clinical Floater
Atlanta Women's Obstetrics & Gynecology
Atlanta, Georgia
01.2008 - 01.2017
- Assisted five physicians by conducting preliminary assessments, including the measurement of weight, temperature, and blood pressure, recording patient information and history and accurately documenting results, as needed;
- Implemented care and efficiency improvements to support and improve office operations;
- Initiated, organized, and managed the practice's first prescription /refill request line that served all physicians, tacks included: calling in and faxing prescription request to various pharmacies and DME agencies; and ensuring the completion of prior authorization for medications requiring pre-approval from insurance carriers and the provider;
- Prepared in-office labs such as urinalysis and checking hemoglobin levels as well as performing tasks including administering injections and phlebotomy;
- Maintained and tracked supplies to ensure exam rooms were stock adequately.
Medical Administrative Assistant
Piedmont Obstetrics & Gyencology
Atlanta, Georgia
06.2001 - 09.2008
- Checked patients in and out for scheduled appointments;
- Answered multiple phone lines and coordinated appointments;
- Verified insurance and patient eligibility to facilitate smooth appointments and payment processing;
- Assisted in medical records copying, faxing, retrieving, receiving, and charting patient information; and
- Conducted appeals, claims tracking, and follow-upsfor payments.
Education
Bachelor of Science - Healthcare Administration/ Management
Herzing University, Atlanta, GA, US
Atlanta 01.2019 - 12.2022
Associate's Degree - Medical Assisting
Sandford Brown College, Dunwoody, GA., US
Dunwoody 01.2010 - 06.2012
Associate's Degree - Medical Administrative Assisting
Georgia Medical Institute-Dekalb
Atlanta, GA 01.2003 - 06.2004
Associate's Degree - Medical Billing & Coding
Georgia Medical Institute-Dekalb
Atlanta, GA 01.2000 - 06.2001
Skills
Lean Six Sigma Yellow Belt Certified
Knowledgeable in medical terminology organ systems, diseases, and health-related systems
Effective problem-solving and critical thinking
Knowledge of various EMR software
Knowledge of medical billing & coding
Effective inEffective problem-solving and critical thinking
Exceptional interpersonal skills
Excellent verbal and written communication
Proficient in Microsoft Word, Excel, and PowerPoint
Typing speed: 40 wpm
Certification
Lean Six Sigma Yellow Belt
Interests
New Birth Missionary Baptist Church
Timeline
Lean Six Sigma Yellow Belt
04-2022
Bachelor of Science - Healthcare Administration/ Management
Herzing University, Atlanta, GA, US
01.2019 - 12.2022
Certified Medical Assistant
Atlanta Obstetrics & Gynecology Associates
01.2012 - 09.2023
Associate's Degree - Medical Assisting
Sandford Brown College, Dunwoody, GA., US
01.2010 - 06.2012
Medical Assistant/Clinical Floater
Atlanta Women's Obstetrics & Gynecology
01.2008 - 01.2017
Associate's Degree - Medical Administrative Assisting
Georgia Medical Institute-Dekalb
01.2003 - 06.2004
Medical Administrative Assistant
Piedmont Obstetrics & Gyencology
06.2001 - 09.2008
Associate's Degree - Medical Billing & Coding
Georgia Medical Institute-Dekalb
01.2000 - 06.2001