Dynamic sales leader with a proven track record at New Life Transport Parts Center, driving market share growth and exceeding revenue goals. Expert in business development and customer service, fostering strong client relationships and mentoring teams. Recognized for enhancing customer satisfaction and implementing effective sales strategies to achieve objectives.
Overview
26
26
years of professional experience
Work History
Western U.S. Regional Sales Manager
New Life Transport Parts Center
07.2007 - Current
Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Developed and maintained positive relationships with clients in assigned sales territories.
Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
Manager
Belle Tire
12.1998 - 07.2007
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor of Arts - Business Administration
Whittier College
Whittier CA
05-1991
Skills
Sales leadership
Customer service
Business development and planning
Sales expertise
Accomplishments
2 sport letter winner at Whittier College ( basketball, track)
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