Experienced with banking operations, customer service, and team leadership. Utilizes strategic planning to enhance banking center performance. Knowledge of financial products, regulatory compliance, and customer relationship management.
Overview
20
20
years of professional experience
Work History
Vice President/Banking Center Manager
Prosperity Bank
12.2004 - 06.2024
Proactively prospect for new customers and small business clients.
Brought clients on board utilizing superior customer service skills and product solutions, consistently exceeding sales expectations
Acquire new clients using profiling analysis tools to identify cross-sell opportunities
Contact 10-15 clients face-to-face on a weekly basis ensuring client satisfaction; provide follow-up calls to increase retention, loyalty and continued sales
Demonstrated proficient leadership skills to motivate employees and build competent teams
Established and maintained strong relationships with customers, vendors and strategic partners