Matt Burnham
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Flight Attendant
Delta Air Lines
03.2008 - 11.2022
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Bachelor of Science - Real Estate
Florida State University
Tallahassee, FL05.2007
Skills
- Coaching and Training
- Brand Promotion
- Public Interaction
- Customer Care
Timeline
Flight Attendant
Delta Air Lines
03.2008 - 11.2022
Bachelor of Science - Real Estate
Florida State University
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