Matt Carmosino
New York,NY
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Mellow Mushroom Pizza
09.2021 - 05.2023
- Provided fast, friendly service in a high-volume, fast-casual environment
- Trained new staff on POS systems, menu knowledge, and food safety protocols
- Balanced multiple tables while maintaining high customer satisfaction and accuracy under pressure
- Assisted in opening/closing duties and inventory checks
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Front of House Employee and Event Staff
Raritan Valley Country Club
05.2019 - 08.2021
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Delivered high-quality service to upscale clientele in both à la carte dining and banquet settings
- Supported large-scale private events, including weddings and corporate functions, ensuring seamless operations under time pressure
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery and guest satisfaction
Education
Bachelor of Science - Human & Organizational Development
Vanderbilt University
Nashville, TN05-2023
Skills
- Order taking
- Cleaning techniques
- Strong teamwork
- Customer Service
- POS Systems
- Team Collaboration
- Restaurant Operations
- Microsoft Office Suite
- Spanish – B1 Proficiency
Timeline
Restaurant Team Member
Mellow Mushroom Pizza
09.2021 - 05.2023
Front of House Employee and Event Staff
Raritan Valley Country Club
05.2019 - 08.2021
Bachelor of Science - Human & Organizational Development
Vanderbilt University
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