Ron McConnell
Columbus,OH
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wendy's. Proven ability to enhance guest experiences through effective order management and teamwork. Adept in food safety measures and maintaining cleanliness standards, ensuring a positive environment for both customers and colleagues.
Overview
2027
2027
years of professional experience
Work History
Restaurant Team Member
Wendys
- Provided exceptional customer service by taking orders and addressing customer inquiries.
- Operated kitchen equipment efficiently while adhering to safety standards.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Collaborated with team members to ensure timely order delivery during peak hours.
- Assisted in training new employees on operational procedures and best practices.
- Monitored inventory levels, restocking supplies as needed to maintain service flow.
- Implemented efficient food preparation techniques, reducing waste and improving quality.
- Resolved customer complaints promptly, enhancing overall guest satisfaction experience.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Home Health Aide
Achievers Home Health
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed, maintaining accurate documentation.
- Coordinated care plans with families and healthcare teams for optimal outcomes.
- Implemented hygiene protocols to promote health and prevent infection.
- Adapted care techniques based on individual client needs and preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Home Health Aide
Divine Home Health
General Cleaner
Family Cleaning Services
Columbus
2023 - Current
- Maintained cleanliness in residential and commercial properties to ensure client satisfaction.
- Utilized cleaning equipment and chemicals safely according to industry standards.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Performed routine inspections to identify areas needing attention or improvement.
- Developed efficient cleaning schedules to enhance workflow and productivity.
- Implemented best practices for waste disposal and recycling processes.
- Responded promptly to client requests, adapting services based on specific needs.
- Collaborated with team members to achieve high standards of cleanliness across multiple sites.
Education
High School Diploma -
Columbus East
1500 E Broad StreetSkills
Strong teamwork
Customer interaction
Cleaning and sanitizing
Taking orders
Cleanliness standards
Food preparation
Order taking
Kitchen support
Cleaning techniques
Cash handling expertise
Guest experiences
Supply restocking
Food presentation
Food safety measures
Menu memorization
Upselling strategies
Food safety
Reheating and cooldown procedures
Salad and sandwich assembly
Cross-training
Strong work ethic
Customer service
Exceptional customer service
Cash handling
Order management
Order accuracy
Guest engagement
Hospitality service expertise
Dining area maintenance
Timeline
Restaurant Team Member
Wendys
Home Health Aide
Achievers Home Health
Home Health Aide
Divine Home Health
General Cleaner
Family Cleaning Services
2023 - Current
High School Diploma -
Columbus East