Matt Chapman
Caledonia,MI
Summary
Strong recruiting and business development professional, dedicated to contributing to an organization's success. Uses independent decision-making skills and sound judgment to positively impact team success. Collaborative team member with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Regional Manager
Talent Strategy
Grand Rapids, MI
01.2024 - 07.2024
- Promoted to oversee recruiting sales team efforts across Eastern and Central time zones
- Formed strategic partnerships and connected with potential clients to drive business development
- Assisted with sales and marketing strategies to foster achievement of revenue goals across multiple footprints
- Negotiated terms and contracts with clients to maintain profitable sales directive and continued growth of sales quotas
- Trained and guided team members to maintain high productivity and performance metrics
Account Manager
Talent Strategy
Grand Rapids, MI
07.2022 - 01.2024
- Promoted to open new market in New England, US
- Established new accounts through cold calling and personal visits to potential customers
- Negotiated terms and contracts with clients to maintain profitable sales
- Collaborated with internal teams to fulfill orders and meet customer needs
- Achieved or exceeded company-defined sales quotas
Recruiter
Talent Strategy
Grand Rapids, MI
02.2022 - 07.2022
- Voted "Rookie of the Year" for 2022
- Sourced and screened potential candidates for open job orders
- Managed full-cycle recruiting process, from sourcing candidates to extending offers
- Conducted initial phone screens and coordinated interview schedules with hiring managers
- Reviewed resumes, conducted phone screens, and managed candidate pipelines
- Developed and maintained a network of contacts to help identify and source qualified candidates
Customer Account Specialist
Advantage Label & Packaging, Inc.
Grand Rapids, MI
07.2021 - 02.2022
- Resolved customer issues in a timely manner while maintaining excellent customer relationships
- Monitored daily workflow to ensure that all tasks were completed on time
- Verified account details by contacting customers directly via telephone or email
- Adhered to company policies when handling confidential client information
Education
Bachelor of Business Administration - Business Administration & Management
Western Michigan University
Kalamazoo, MI04.2012
Skills
- Candidate Sourcing
- Relationship Building
- Teamwork and Collaboration
- Time Management
- Multitasking
- Self Motivation
- Contract Negotiation
- Candidate pipeline development
- Lead prospecting
- Customer Acquisition
- Revenue Generation
- Business Development
- Listening Skills
- Problem-Solving
- Cold-calling
- Conflict Resolution
- Written and oral communication skills
- Referral Generation
Timeline
Regional Manager
Talent Strategy
01.2024 - 07.2024
Account Manager
Talent Strategy
07.2022 - 01.2024
Recruiter
Talent Strategy
02.2022 - 07.2022
Customer Account Specialist
Advantage Label & Packaging, Inc.
07.2021 - 02.2022
Bachelor of Business Administration - Business Administration & Management
Western Michigan University
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