Melissa Viles
Grand Rapids
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Recruiting Manager
Talent Strategy
08.2023 - Current
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Optimized applicant tracking system to streamline recruitment workflow, resulting in improved productivity levels.
- Conducted regular performance reviews for recruitment team members, providing constructive feedback and support for professional development goals.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
Recruiting Manager/Payroll Manager
Tall Brown Dog
06.2018 - 07.2023
- Recruited top talent to maximize profitability.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Accurately process weekly payroll for 2,000 + employees.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Respond to employee inquiries to provide assistance with payroll-related questions.
- Process payroll garnishments such as tax liens and child support.
- Successfully implemented a new ATS and trained all internal staff on the processes.
- Prepared and mentored all internal staff for the Certified Staffing Professional exam through the American Staffing Association.
Recruiting Manager
Solutions (Acquired By Tall Brown Dog)
06.2003 - 06.2018
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Devised hiring and recruitment policies.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Fostered a positive work environment through comprehensive employee relations program.
- Processed Workman's Compensation claims.
- Analyzed and processed all incoming Unemployment Claims.
- Provided high level customer service to both internal and external customers.
- Accounts Payable/Accounts Receivable.
Education
Bachelor of Science - Human Resources Management
Davenport University
Grand Rapids, MISkills
- New Hire Processing
- Payroll Processing
- Resolving Discrepancies
- Employee Training
- Conflict Management
- Company Policy Adherence
Timeline
Recruiting Manager
Talent Strategy
08.2023 - Current
Recruiting Manager/Payroll Manager
Tall Brown Dog
06.2018 - 07.2023
Recruiting Manager
Solutions (Acquired By Tall Brown Dog)
06.2003 - 06.2018
Bachelor of Science - Human Resources Management
Davenport University
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