Goal-oriented sales manager with extensive experience across diverse sales environments. Proven ability to cultivate and sustain strong customer relationships while driving process improvements. Committed to developing a reliable, high-performing team to enhance company achievements and reputation.
Overview
26
26
years of professional experience
3
3
Certifications
Work History
Sales Manager
C&H Distributing
Vernal, UT
11.2019 - Current
Led sales representatives to achieve performance targets, driving team success.
Analyzed market trends to identify and capitalize on new sales opportunities.
Trained junior sales staff in advanced selling techniques to enhance effectiveness.
Managed key client relationships, ensuring high satisfaction and retention rates.
Facilitated product training sessions, enhancing team knowledge and sales effectiveness.
Oversaw daily operations of sales department, supervising staff members efficiently.
Developed comprehensive sales plans and strategies to meet revenue objectives.
Provided technical support to customers, addressing inquiries regarding product features.
Team Leader
C&H Distributing
Vernal, UT
09.2018 - 11.2019
Coordinated daily operations to achieve efficient workflows through team leadership.
Trained new staff on company procedures and safety protocols.
Monitored team performance and delivered constructive feedback consistently.
Implemented process improvements to enhance operational efficiency.
Maintained positive work environment to foster collaboration and enhance team cohesion.
Participated in regular meetings with senior leadership to communicate team progress and challenges.
Sales Rep
C&H Distributing
Vernal, UT
07.2016 - 09.2018
Delivered exceptional customer service, effectively addressing inquiries and resolving issues to enhance customer satisfaction.
Trained new sales staff on company products and sales techniques, improving team competency and sales effectiveness.
Utilized CRM systems to track sales activities and customer interactions.
Highest SRI payout in Utah.
Initiated draught certification to enhance customer service quality and product knowledge.
Sales Representative
Frito Lay
Vernal , UT
10.2013 - 07.2016
Managed customer relationships to enhance product satisfaction and foster loyalty.
Processed orders and maintained accurate inventory records, ensuring timely delivery.
Trained new employees on sales techniques and company policies, improving onboarding process.
Participated in regular meetings to discuss sales goals and performance updates.
Reduced inventory loss through effective stock management strategies.
Sales Rep
C&H Distributing
Vernal, UT
10.2007 - 10.2013
Cultivated client relationships to identify product needs, resulting in increased sales growth.
Delivered customer service by promptly addressing inquiries and resolving issues, enhancing client satisfaction.
Tracked sales activities and customer interactions using CRM systems to enhance efficiency.
Developed key customer relationships, resulting in increased sales and market presence.
Reviewed monthly performance metrics against targets established by management.
Managed inventory levels to ensure adequate stock for each account through strategic ordering practices.
Warehouse Manager
Admiral Beverage
Vernal, Ut
07.2007 - 10.2007
Managed daily warehouse operations, optimizing product handling and workflow.
Coordinated inventory control processes, achieving accurate stock levels for seamless operations.
Oversaw shipping and receiving activities for timely order fulfillment.
Maintained equipment and facilities, ensuring operational readiness and minimal downtime.
Ensured that all orders were accurately fulfilled in a timely manner.
Grocery Manager
Smith's Food & Drug Stores
Vernal, UT
01.2005 - 06.2007
Managed daily operations of grocery department, optimizing workflow and enhancing team efficiency.
Trained and supervised staff in customer service and product knowledge, fostering a knowledgeable and customer-focused team.
Oversaw inventory management and maintained stock levels of merchandise.
Developed promotional displays that increased product visibility and contributed to sales growth.
Resolved customer complaints promptly to ensure satisfaction and loyalty.
Monitored inventory levels and stock shelves with new merchandise.
Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Dairy Manager
Smith's Food & Drug Stores
Vernal , UT
01.2002 - 12.2004
Managed dairy department inventory to maintain product availability and optimal stock levels.
Achieved lowest shrink rate in region by implementing effective inventory controls.
Monitored product quality and freshness to maintain high standards across department.
Assisted customers with inquiries about dairy products and promotions to enhance customer experience.
Organized merchandise displays to boost product visibility and engage customers effectively.
Removed expired products from shelves, disposing of items in accordance with safety regulations.
Produce Clerk
Smith's Food & Drug Stores
Vernal, UT
07.2000 - 01.2002
Stocked produce department by unloading trucks and constructing eye-catching displays.
Engaged with customers on sales floor, ensuring exceptional service and satisfaction.
Assisted produce and other departments by providing necessary resources and support.
Designed and implemented complete sales SOP process including warehouse SOP
Performance metrics and KPI analysis
Sales reporting and process management
Customer relationship management
Key account development and relationship building
Team leadership and oversight
Product training and coaching
Process improvement and optimization
Achieved AOE Gold Status
QAM standards achievement from other suppliers
Certification
Architectural Drafting Certified AutoCAD
Accomplishments
Married to my wife Kalli for 21 years. Father to 3 amazing kids.
Affiliations
Current Vice Chair of Uintah County Republican party. Connected with state officials and legislators. We had one of the most successful Lincoln Day Dinner fundraisers in our county's history. Help to raise awareness on local and state policies, worked to register new voters.