Matt Deering
Operations Management
Costa Mesa,CA
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering a collaborative work environment. Demonstrated leadership in managing cross-functional departments, implementing strategic improvements and maintaining high standards for performance.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Renewal by Andersen of Greater Los Angeles
01.2024 - 10.2026
- Led Renewal by Andersen’s growth in Southern California, overseeing back-office operations across Orange, Riverside, San Bernardino, Los Angeles, Ventura, and Santa Barbara counties.
- Managed customer service, accounts receivable, order entry, permits/inspections, and HOAs, focusing on enhancing homeowner experience, operational efficiency, and compliance with regulations.
- Implemented best-practices and clearly defined roles & responsibilities across departments. This set the standard of excellence to be expected daily and established equal performance benchmarks and accountability for all team members.
- Succeeded in delivering a record-high period revenue in the summer of 2026 at $9.2m & the highest marks for improvement in various other metrics. These included reducing overall job cycle time (turnover from sale to job completion) by 29 days, & increasing FFT (% of jobs that finish First Time Through without issues) from 87% to 96%.
Operations Supervisor
Renewal by Andersen of Greater Twin Cities
08.2021 - 01.2024
- Directed daily operations for a team of 18 employees spanning customer service, order entry, and accounts receivable, managing 1000+ active projects at a time
- Fostered a high-level homeowner experience with the formation of the Concierge team. This provided individualized touchpoints for each client and a knowledgeable single point of contact to act as their project coordinator
- Contributed to significant business growth from an annual operating revenue of $90m to $140m in 3 years
- Navigated significant supply chain challenges, mitigating the negative impact of a 30–40% backorder rate on daily shipments by creating an Excel document with Salesforce integration to promptly identify impacted projects and provide timely homeowner communication for any disruptions
- Delivered bi-weekly business updates and projections, outlining necessary sales performance, back-office cycle times, and installation capacity to reach our financial goals
Assistant Director of Food Service Operations
Aramark
02.2016 - 08.2021
- Managed team of 28 union employees at a large-scale residential dining hall, ensuring the service of high-quality meals and exceptional customer experience
- Supported the chef manager and director in our budgetary and union labor responsibilities, including overseeing a weekly food spending budget of $40,000 and resolving grievances and contractual disputes with union leaders
- Maintained labor and food cost targets for our P&L in Global Field Financials platform, providing weekly reports to executive management
Student Manager
Dining Services at the University of Minnesota
08.2012 - 12.2015
- Managed a staff of 15-20 student employees and worked alongside senior leadership to provide a great service experience
- Supervised student staff during meal periods, ensuring smooth service and policy compliance
- Coordinated daily station coverage, labor assignments, and shift priorities with supervisors
Office and Retail Manager
Aramark
05.2015 - 08.2015
- Assisted in managing the operation for houseboat rentals with a fleet of 40 houseboats and an average revenue of $90k/month
- Supervised marina convenience store, driving consistent monthly sales of $40k
Education
B.A. - Business Economics with a Minor in Spanish
University of Minnesota - Twin Cities
MinneapolisSkills
- Team management
- BA in Business Economics with a Minor in Spanish
- Proficient in Spanish
- Cross-functional leadership
- Collaborative problem-solving
- Operational efficiency
- Client relationship management
- Salesforce, Qlik, Excel and Five9 expertise
- Financial accountability through P&L reporting
- Continuous learning commitment
Timeline
Operations Supervisor
Renewal by Andersen of Greater Los Angeles
01.2024 - 10.2026
Operations Supervisor
Renewal by Andersen of Greater Twin Cities
08.2021 - 01.2024
Assistant Director of Food Service Operations
Aramark
02.2016 - 08.2021
Office and Retail Manager
Aramark
05.2015 - 08.2015
Student Manager
Dining Services at the University of Minnesota
08.2012 - 12.2015
B.A. - Business Economics with a Minor in Spanish
University of Minnesota - Twin Cities