Matt Giardina
Land O' Lakes,FL
Summary
Results-driven landlord with extensive experience in property maintenance and tenant relations. Proven track record in implementing effective rent collection processes and ensuring safety compliance, leading to improved cash flow and resident satisfaction.
Overview
29
29
years of professional experience
Work History
Landlord
Eyewitness Properties Llc
Land O' Lakes, FL
01.2018 - Current
- Managed tenant relations, ensuring timely communication and resolution of issues.
- Oversaw property maintenance schedules, enhancing living conditions for residents.
- Implemented effective rent collection processes, improving cash flow consistency.
- Conducted regular property inspections, identifying areas for improvement and necessary repairs.
- Negotiated lease agreements, aligning terms with market standards and tenant needs.
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
- Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
Delivery Driver
Pizza Hut
Land O' Lakes, FL
01.2007 - 01.2018
- Delivered pizzas efficiently, ensuring prompt service and customer satisfaction.
- Managed time effectively to optimize delivery routes and reduce wait times.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Collaborated with kitchen staff to ensure accurate order preparation and timely dispatch.
- Trained new drivers on delivery protocols and company standards.
- Implemented inventory management practices to minimize waste during peak hours.
- Resolved customer complaints professionally, enhancing overall service experience.
- Monitored traffic patterns and adjusted routes for improved efficiency during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Car Detailer
Americas Oil Express & Carwash
Brandon, FL
01.2000 - 02.2007
- Executed thorough exterior and interior vehicle cleaning processes to ensure high-quality standards.
- Operated advanced detailing equipment, enhancing efficiency and effectiveness of cleaning tasks.
- Trained new staff on proper detailing techniques and safety protocols, fostering a collaborative work environment.
- Developed streamlined workflow processes to improve turnaround times for vehicle detailing services.
- Implemented eco-friendly cleaning products, contributing to sustainability efforts within the organization.
- Resolved customer inquiries and concerns regarding detailing services, strengthening client relationships and trust.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Washed cars and trucks daily for auto dealership.
- Refilled gas tanks and documented fluid levels.
- Improved client satisfaction with thorough detailing and polishing, resulting in repeat business.
Construction Worker
Dallas 1 Construction & Development
Thonotosassa, FL
01.1997 - 01.2000
- Operated heavy machinery to assist in site preparation and material handling.
- Followed safety protocols to maintain a hazard-free work environment.
- Collaborated with team members to complete projects within deadlines and quality standards.
- Installed structures according to blueprints, ensuring precise measurements and alignment.
- Conducted routine maintenance on tools and equipment for optimal performance.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Operated forklifts and boom lifts to complete various tasks.
Education
Associate of Arts - Radio And Television Broadcasting
Connecticut School of Broadcasting
Tampa, FL01.2009
High School Diploma -
Land O Lakes High School
Land O' Lakes, FL05.1998
Skills
- Safety and security
- Strong negotiation skills
- Customer Service-oriented
- Safety compliance
- Rent collection
- Property maintenance
- Pest control
- Smoke detector testing
- Customer service-focused
- Payment collection
Timeline
Landlord
Eyewitness Properties Llc
01.2018 - Current
Delivery Driver
Pizza Hut
01.2007 - 01.2018
Car Detailer
Americas Oil Express & Carwash
01.2000 - 02.2007
Construction Worker
Dallas 1 Construction & Development
01.1997 - 01.2000
Associate of Arts - Radio And Television Broadcasting
Connecticut School of Broadcasting
High School Diploma -
Land O Lakes High School