Summary
Overview
Work History
Education
Skills
Timeline
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Matt Johnson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Irish Hills Restaurant

Kathy Montgomery
04.2023 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills,
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Delivered services to customer locations within specific timeframes.
  • Served food and beverages promptly with focused attention to customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Delivery Driver

Dominos Pizza Inc.
03.2019 - 05.2023
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Processed payments, made change, and provided receipts.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Education

High School Diploma -

Montgomery County High School
Mount Sterling, KY
05.2020

Skills

  • Critical Thinking
  • Social Perceptiveness
  • Time Management
  • Problem Resolution
  • Organization
  • Decision-Making
  • Relationship Building
  • Friendly, Positive Attitude
  • Customer Relations
  • Multitasking
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Supervision and leadership

Timeline

Irish Hills Restaurant

Kathy Montgomery
04.2023 - Current

Delivery Driver

Dominos Pizza Inc.
03.2019 - 05.2023

High School Diploma -

Montgomery County High School

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Matt Johnson