Summary
Overview
Work History
Education
Skills
Certification
Timeline
AWARDS
Generic

Matt Kostelnik

Cresskill

Summary

Results-driven professional with over a decade of experience in technology-enabled training, safety compliance, and customer engagement. Skilled at building relationships, translating technical content into actionable outcomes, and leading high-impact training programs. Recognized for leadership, problem-solving, and improving performance through innovation and collaboration.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Simulation Specialist / Instructor

Holy Name Medical Center
01.2014 - Current
  • Lead technology and communication-driven training programs, integrating simulation systems and AV/IT solutions.
  • Deliver high-impact instructional sessions, making technical content clear and actionable.
  • Lead onboarding customer service training programs for new employees.
  • Collaborated with multidisciplinary teams to optimize patient outcomes and streamline processes.
  • Analyzed learners feedback data to identify areas for improvement in service quality.
  • Collaborate across departments to identify training needs and implement new technologies.
  • Conduct safety and compliance drills, ensuring readiness and regulatory alignment.
  • Trusted resource across the hospital system — consistently willing to take on new responsibilities.

Patient Care Technician / Unit Secretary

Holy Name Medical Center
01.2008 - 01.2014
  • Managed EMRs and compliance workflows in a 43-bed emergency department.
  • Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
  • Monitored vital signs and reported significant changes to healthcare providers for timely interventions.
  • Served as communication liaison among patients, families, and providers.
  • Supported clinical operations through prioritization, organization, and service excellence.
  • Additional roles in sales, warehouse operations, and retail — developed strong customer service and operations foundation.

Education

Diploma - Licensed Practical Nurse

Holy Name School of Nursing
Englewood Cliffs, NJ
01-2011

B.S. - Health Studies

William Paterson University
Wayne, NJ
12-2025

Skills

  • Healthcare simulation systems
  • Safety education
  • HIPAA compliance
  • Client engagement
  • Communication
  • Instructional delivery
  • Advanced problem-solving skills
  • Time management
  • Microsoft Office/G-Suite

Certification

  • CHSOS — Healthcare Simulation Operations Specialist (2020–2026)
  • BLS, ACLS, PALS Instructor — AHA (2014–2027)
  • NVCI / CPI Instructor — Crisis Prevention Institute (2019–Present)
  • FEMA HSEAP — 2018
  • HazMat Awareness — 2017

Timeline

Lead Simulation Specialist / Instructor

Holy Name Medical Center
01.2014 - Current

Patient Care Technician / Unit Secretary

Holy Name Medical Center
01.2008 - 01.2014

Diploma - Licensed Practical Nurse

Holy Name School of Nursing

B.S. - Health Studies

William Paterson University

AWARDS

Caring Heart Award (2021), Service Award (2017)

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