MATT MACPHERSON
Chappell Tractor
Fremont,NH
19
years of professional experience
Experienced Parts Coordinator with strengths in stock control, ordering parts, and customer service, supporting technicians and keeping inventory accurate. Known for reliable vendor communication, invoice processing, and fast parts retrieval.
Work History
Parts Coordinator
19 Years- Coordinated parts orders, backorders, and special requests for equipment service teams.
- Researched OEM and aftermarket part numbers to ensure accurate customer and technician support.
- Maintained inventory records, stocking levels, and bin organization for fast part retrieval.
- Processed purchase orders, invoices, and receiving documents with careful attention to detail.
- Communicated with vendors and internal departments to resolve shortages and shipment delays.
- Supported counter sales by identifying compatible parts for agricultural and heavy equipment.
- Tracked incoming shipments and updated availability to improve service turnaround.
- Streamlined parts room workflows to reduce errors and strengthen daily operational efficiency.
- Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Established strong relationships with vendors, resulting in improved communication and faster delivery times.
- Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.
- Coordinated shipping logistics for both incoming supplies and outgoing customer orders, enhancing punctuality rates significantly.
- Conducted regular inventory audits to maintain appropriate stock levels and prevent shortages.
- Assisted customers in locating the correct parts for their needs, providing exceptional service and boosting satisfaction rates.
Education
High School Diploma
Skills
Ordering parts
Parts ordering
Invoice processing
Inventory restocking
Vendor relations
Forklift operation
Customer service
Customer satisfaction
Customer relations
Timeline
Parts Coordinator
Chappell Tractor
10.2007 - CurrentRead More
EPPING HIGH SCHOOL
High School Diploma
Read More