Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matt Margow

Alpharetta,GA

Summary

Highly driven professional with a strong foundation in family-owned and small-mid market business environments. Recognized for my grit, resilience, and a willingness to learn, I have a strong passion for building trust-based relationships, with a proven ability to adapt to changing demands across multiple industries. Experience in leading teams of up to 30 individual contributors, managing interdepartmental relationships, and driving results-focused process improvement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Field Operations Manager

Academy ABA
03.2024 - Current
  • Managed a team of 4 Operations Managers, overseeing revenue growth, scheduling, staff development, and community outreach
  • Led the implementation of Monday.com as well as asset management software across 4 locations
  • Managed the largest volume clinic during a leadership gap, stabilizing revenue production while hiring, onboarding and training a new manager
  • Re-calibrated center operations to boost staff & client engagement and reduce daily bottlenecks
  • Re-organized financial priorities by creating reliable vendor contracts within the local markets, leading to strong hard and soft cost savings as well as elevating the client experience

Operations Manager

Academy ABA
08.2023 - 03.2024
  • Developed and delivered training programs for staff, driving increased efficiency in daily operations
  • Managed a team of 33 employees, overseeing client and staff scheduling, revenue growth, and billing/insurance authorizations
  • Built strategic community partnerships to support organizational growth and business development
  • Facilitated change management during personnel gaps, guiding teams through leadership transitions to ensure adaptability and smooth execution

Corporate Operations Specialist

Academy ABA
05.2023 - 08.2023
  • Streamlined administrative processes, resolving communication bottlenecks and improving productivity
  • Implemented day-to-day operational improvements within the clinics, optimizing workflows for staff and clients
  • Managed the implementation of Integrify for a team of 8 managers, enhancing efficiency and visibility across business functions

Founder & Owner

Late Night Smash
01.2021 - Current
  • Developed and executed a business plan, achieving 100% organic growth with no paid advertising
  • Expanded the team from 3 to 9 employees within 12 months while maintaining a 30% profit margin
  • Generated $100K in revenue by the end of the first year, increasing revenue streams through diversification
  • Effectively managed a lean budget, optimizing resources and controlling operational costs for sustained growth

Operations & Project Manager

Therapy Gyms
12.2021 - 05.2023
  • Led R&D, fabrication, installation, and sales projects, driving business growth from $1M to $2.3M in under a year while maintaining over a 20% profit margin
  • Redesigned the shop layout to improve workflow, conducting time studies to optimize processes and productivity
  • Collaborated with over 30 franchisee owners to design and build custom gyms, ensuring high-quality installations
  • Managed vendor relationships and supply chains, securing materials for fabrication and production needs
  • Executed the CEO’s vision of establishing a custom fabrication shop, capable of producing specialized therapy gym equipment
  • Exposure to Franchise Project Management, Construction Build-Outs, Cross-Country Transportation, and Jobsite Problem-Solving

Education

Bachelor of Science - Psychology

Kennesaw State University
Kennesaw, GA
12.2022

Skills

  • Strategic Project Leadership
  • Agile Methodologies & Scrum
  • Resource Allocation & Scheduling
  • Budgeting & Cost Control
  • Team Leadership & Development
  • Risk & Stakeholder Management
  • Process Optimization
  • Change Management
  • Contract Negotiation
  • Hands-On Problem Solving

Certification

  • Google Project Management: Professional Certificate, 12/24
  • Certified Associate in Project Management (CAPM), Expected 02/24
  • Project Management Professional (PMP) Certification, Expected 12/25

Timeline

Field Operations Manager

Academy ABA
03.2024 - Current

Operations Manager

Academy ABA
08.2023 - 03.2024

Corporate Operations Specialist

Academy ABA
05.2023 - 08.2023

Operations & Project Manager

Therapy Gyms
12.2021 - 05.2023

Founder & Owner

Late Night Smash
01.2021 - Current

Bachelor of Science - Psychology

Kennesaw State University

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Matt Margow