Matt Marine
El Dorado Hills,CA
Summary
Results-driven professional known for high standards and commitment to achieving goals. Extensive experience in managing and growing client portfolios while ensuring optimal team collaboration. Recognized for adaptability and fostering positive, results-oriented environment. Proficient in strategic account management and client relations.
Overview
9
9
years of professional experience
Work History
Mid Market Account Executive- VAST
Zoom Communications Inc.
07.2024 - Current
- Increased customer satisfaction by quickly resolving account issues and providing exceptional service.
- Developed strategic account plans encompassing short-and long-term goals that aligned with overall business objectives.
- Conducted regular business reviews with clients maintaining transparency on performance metrics while uncovering new growth opportunities within their organizations.
- Managed accounts to retain existing relationships and grow share of business.
Account Executive- Mid Market
Zoom Communications Inc.
01.2023 - 07.2024
- Maintained contact information database (Salesforce and Clari) by keeping account details updated, clear and relevant.
- Contributed to annual revenue goals by selling new services and developing new accounts
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Senior Account Executive – SMB
Zoom Communications Inc.
01.2016 - 01.2023
- Founding member of SMB team
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored new account executives, fostering a positive work environment and encouraging professional growth.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Presidents Club FY2016, FY2018, FY2020
Sales Development Representative
Zoom Communications Inc.
09.2015 - 01.2016
- Founding member of the SDR team
- Employee number 67 in US
- Managed the inbound phone calls and chats via Zendesk
- Qualified and disqualified leads and booked meetings with prospects on behalf of AE's.
- Worked independently with minimal supervision.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
Education
Bachelor of Science - Criminology
California State University - Fresno
Fresno, CA08.2013
High School Diploma -
Valley Christian High School
San Jose, CA08.2008
Skills
- 9 Years of Professional SaaS Sales focused on UCaaS and CCaaS
- New Business Development
- Upsell/Cross-selling experience
- Account Management
- Contract Management
- Proficient in Salesforce, Outreachio, G-Suite, Zoom, Clari, DocuSign
- Customer Satisfaction
- Pipeline Management
- Revenue Generation
Additional Information
- FY2016- 130%, Zoom Presidents Club
- FY2017- 154%, Zoom
- FY2018- 125%, Zoom Presidents Club
- FY2019- 110%, Zoom
- FY2020- 165%, Zoom Presidents Club
- FY2021- 106%, Zoom
- FY2022- 103%, Zoom
Timeline
Mid Market Account Executive- VAST
Zoom Communications Inc.
07.2024 - Current
Account Executive- Mid Market
Zoom Communications Inc.
01.2023 - 07.2024
Senior Account Executive – SMB
Zoom Communications Inc.
01.2016 - 01.2023
Sales Development Representative
Zoom Communications Inc.
09.2015 - 01.2016
Bachelor of Science - Criminology
California State University - Fresno
High School Diploma -
Valley Christian High School
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