MATT POOLE
Kingston,TN
Summary
Dedicated professional able to provide superior support to a team or individually. Confident, articulate and results-oriented professional offering a strong foundation of experience. Creative and enthusiastic with proven record of success in prioritizing and processing heavy workflow without supervision. Superior communication skills with the ability to work independently. Looking to join an established team with the opportunity for increased responsibility.
Overview
10
10
years of professional experience
Work History
Faclity Administrator
Youth Opportunity Investments
11.2023 - 12.2024
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Optimized resource allocation with strategic scheduling of staff, equipment, and resources.
- Ensure safe, successful,
therapeutic environment for clients served. Position will direct all program components including, but not
limited to, educational, clinical, counseling, family services and day to day operations.
Assistant Facility Administrator
Youth Opportunity Investments
12.2022 - 11.2023
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Coordinated maintenance schedules to minimize downtime and maintain optimal facility performance.
- Implemented energy-saving initiatives that reduced overall utility expenses without sacrificing comfort or functionality.
- Facilitated productive meetings between various stakeholders such as tenants, vendors, or other external partners.
- Responsible for direct or indirect supervision of much of the facility staff, along with
shared management responsibilities for the fiscal, personnel, and program administration of the
facility. Also serves as Facility Administrator designee when the Facility Administrator is absent.
Physical Plant Manager
Youth Opportunity Investments
07.2017 - 12.2022
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Responsible for ordering supplies while maintaining a purchase ordering log.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
Youth Care Specialist/Shift Supervisor
Youth Opportunity Investments
05.2015 - 07.2017
- Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties.
- Fostered positive relationships with youths, guiding them towards healthier choices and improved behaviors.
- Developed life skills training curriculum to empower youths in making responsible decisions and preparing for independent living.
- Boosted program effectiveness by continually assessing and adjusting youth care strategies based on feedback and observations.
- Ensured placement of proper staff based off scheduling.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Substituted in absence of teachers during school hours.
- Documented data and completed accurate updates to case records.
Education
No Degree -
Roane State Community College
Harriman, TNSkills
- Work order management
- Building maintenance
- Facility management
- Emergency preparedness
- Security management
- Environmental compliance
- Budget administration
- Repairs and maintenance
- Grounds maintenance
- Database oversight
- Building walk-throughs
- Organizational skills
- Team leadership
Immediate Values Offered
- Ability to learn new concepts quickly, work well under pressure & communicate ideas clearly/effectively
- Organized, efficient & thorough with ability to maintain flexibility in changing work environment.
- Excellent communication & customer service skills with the ability to work individually or as a part of a team
Timeline
Faclity Administrator
Youth Opportunity Investments
11.2023 - 12.2024
Assistant Facility Administrator
Youth Opportunity Investments
12.2022 - 11.2023
Physical Plant Manager
Youth Opportunity Investments
07.2017 - 12.2022
Youth Care Specialist/Shift Supervisor
Youth Opportunity Investments
05.2015 - 07.2017
No Degree -
Roane State Community College
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