Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

MATT POWELL

Owens Cross Roads,AL

Summary

A dynamic web designer with over 5 years of experience specializing in UX design, front-end development graphic design, and team leadership. A proven track record of designing innovative websites and identifying opportunities to enhance user engagement.

Overview

13
13
years of professional experience

Work History

Owner/Founder/Music Producer

M.P. Tracks
Huntsville, AL
01.2023 - Current
  • Company Overview: https://mptracks.studio
  • Founded and operate an online music production business specializing in educational learning tracks for choruses and quartets.
  • Designed and configured an e-commerce website and online ordering system, implementing front-end customization using HTML/CSS.
  • Provide end-to-end client support, including technical troubleshooting and clear documentation for product delivery.
  • Https://mptracks.studio

Web Designer & Technical Support Representative

Ebix-Oakstone Division
Birmingham, AL
05.2019 - Current
  • Designed, configured, and implemented customized front-end solutions for online medical education virtual conferences.
  • Implemented customized workflows and page layout modifications using HTML, CSS, and JavaScript within WordPress (Avada Theme).
  • This included finding a source and application to house the livestream as well as an Audience Response System for attendees to interact with presenters.
  • Delivered virtual client training sessions.
  • Collaborated with cross-functional teams to align front-end configurations with client branding and requirements.
  • Conducted user acceptance testing (UAT) to ensure functionality met project specifications before launch.
  • Notable clients included UCLA, NYU, University of Miami, Mt. Sinai and Harvard.
  • Provided Technical Support for attendees of the virtual conferences and for general usage of other assorted educational material.

Faculty Representative

ProctorU
Birmingham, AL
07.2014 - 10.2015
  • Delivered client onboarding, training, and technical support for faculty using the company's online proctoring platform.
  • Served as primary point of contact for implementation questions, configuration adjustments, and troubleshooting.
  • Conducted live demonstrations, visited partner campuses, and grew the interest of the products.
  • Achieved a 43% quarter-over-quarter revenue increase within the first six months.

Pro Account Sales Associate

The Home Depot
Pelham, AL
03.2012 - 07.2014
  • Managed order creation, product sourcing, and logistics for professional contractor accounts.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelors of Music - Church Music

Samford University
Birmingham, AL
12.2010

Skills

  • Languages & Tools: HTML, CSS, JavaScript, WordPress, Asana, Salesforce, Hubspot, Meeting Pulse, Vimeo, Learning Management Systems (Blackboard, Canvas, D2L, Moodle, Litmos, ATI, Pearson MyLabs, Intuit)
  • Core Competencies: Troubleshooting & Problem-Solving, Client Training & Support, Documentation Development, Project Task Management, Multitasking, Customer Experience Excellence, Attention to Detail, Online Platform Configuration

Volunteer Experience

Volunteer as Webmaster for three different non-profit organizations

  • Voices of the South Chorus
  • Music City Chorus
  • Southeastern Harmony District of the Barbershop Harmony Society

Timeline

Owner/Founder/Music Producer

M.P. Tracks
01.2023 - Current

Web Designer & Technical Support Representative

Ebix-Oakstone Division
05.2019 - Current

Faculty Representative

ProctorU
07.2014 - 10.2015

Pro Account Sales Associate

The Home Depot
03.2012 - 07.2014

Bachelors of Music - Church Music

Samford University

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