Summary
Overview
Work History
Education
Skills
Timeline
Generic
Matt  R Rodriguez

Matt R Rodriguez

Las Vegas,NV

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

41
41
years of professional experience

Work History

Server

The Grand Lux Cafe
Las Vegas, NV
11.2021 - Current

· Maintained a high level of customer service in a high volume, fast paced café within a casino in Las Vegas.

· Constantly look for opportunities to improve service.

· Able to quickly learn menu, procedures, and layout.

· Successfully managed 5-7 table, high turnover, stations, including greeting, serving, and bussing for 7-hour shifts.

· Top in monthly sales per person and alcohol percentage 4 months

· Became familiar with endless repeat customers

· Exemplary team player

Server

Il Fornaio Restaurant
Corte Madera, CA
08.1987 - 06.1991

· Server in a High-end New Concept Italian Restaurant

· Educated in classic, fresh, Italian cooking

· White Jacket and Black-Tie uniform

· Excelled in a new and challenging position surrounded by much more experienced and seasoned servers.

· Gained a wealth of wine knowledge

Server

Guaymus Cocina Fresca Regional
Belvedere Tiburon, CA
05.1985 - 08.1987

· Waiter in High end Mexican Restaurant at SF Bayside Town

· Quickly learned how manage a large 5 table station under pressure

· Communicated bilingually in Spanish with guests and staff

· Clearly described each menu item to assist guests in their decision making process

Education

Associate of Science - Interior Design Technology

LCC Lansing Community College
Lansing, MI
05-2012

Some College (No Degree) - Environmental Design

CU Boulder
Boulder, CO
05-1985

Level 1 Sommelier - Wines, Wine Service, Food Pairing

Court of Master Sommeliers
Sonoma
07-2026

Skills

  • Extensive knowledge of wines and foods
  • Excellent communication skills
  • High Presentation Standards
  • Successful Server in Resort Setting
  • Driven
  • Proven ability to reenter the workforce as a waiter after 25 years away with ease
  • Maintain a positive guest first attitude
  • Personable, warm and interested
  • Perseverance
  • Guest engagement
  • Exceptional customer service
  • Strong work ethic

Timeline

Server

The Grand Lux Cafe
11.2021 - Current

Server

Il Fornaio Restaurant
08.1987 - 06.1991

Server

Guaymus Cocina Fresca Regional
05.1985 - 08.1987

Some College (No Degree) - Environmental Design

CU Boulder

Associate of Science - Interior Design Technology

LCC Lansing Community College

Level 1 Sommelier - Wines, Wine Service, Food Pairing

Court of Master Sommeliers
Matt R Rodriguez