Matt Sullivan
Minneapolis,MN
Summary
Professional hospitality worker with hands-on experience in fast-paced restaurant environments. Excels in ensuring customer satisfaction through clear communication while promoting efficient work via maintaining a clean workspace. Strong focus on team collaboration and adaptability. Reliable, efficient, and customer-focused with excellent multitasking and organizational skills.
Overview
8
8
years of professional experience
Work History
Barback
St. Pierre Steak & Seafood
08.2025 - Current
- Guided customers through menu, describing food and cocktails to help elevate their dining experience
- Batched cocktail mixes and restocked garnishes to ensure a smooth service during peak hours
- Maintained and stocked bar area by quickly polishing glassware and resetting table placements in order to alleviate bartenders' workload
- Relayed the needs of patrons to bartenders to guarantee excellent service
Server
Centro Restaurant Group
06.2018 - 10.2025
- Trained new servers on menu offerings, service protocols, and POS system usage.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed dining area cleanliness and organization, enhancing overall guest experience.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Editor
Radio K
01.2023 - 05.2025
- Managed reporters and volunteers, holding them to deadlines biweekly to guarantee 25-episode yearly output requirement, enhancing their skills in audio editing and storytelling
- Ensured podcast episodes adhered to FCC guidelines and the provisions from the Arts and Culture Heritage Fund provided by the state of Minnesota
- Edited audio segments for clarity and coherence, ensuring high-quality content delivery.
- Trained reporters and volunteers on editing software as well as providing technical support when needed
Education
Bachelor of Science - Political Science
University of Minnesota
Minneapolis, MN05-2025
Bachelor of Science - Political Science
University of Minnesota
Minneapolis, MN05-2025
Skills
- POS Proficiency
- Efficient multitasking
- Communication
- Cleanliness maintenance
- Food Safety Knowledge
Timeline
Barback
St. Pierre Steak & Seafood
08.2025 - Current
Editor
Radio K
01.2023 - 05.2025
Server
Centro Restaurant Group
06.2018 - 10.2025
Bachelor of Science - Political Science
University of Minnesota
Bachelor of Science - Political Science
University of Minnesota